Overal my experience @ this hotel it was ok. service, cleanliness, and comfort. I'm a Netflix fan and was disappointing to know that the television set it's not compatible to stream Netflix, Hulu, or YouTube. Internet connection very weak, Staff very polite and always ready to go the extra mile to please customers, I ask Martin to take my clothes to laundry and have them wash and fold for my and it was ready same day, Overal customer service deserves a 5 star, Angelica doing our room always wih hig level of courtesy, Carlos in the restaurant always very polite, Cipriano always ready to help in anyway he can, he is the handyman of the hotel very polite always , Natalie in the front desk, Overal customer service it's Amazing, hotel needs to extend the restaurant service with more hours, The location it's unbeatable, Plaza galerias 2 bloks away, plaza del sol 5 minute drive same as the expo area Airport only 30 minutes away.
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