The Principal York

Kami memesan The Principal Hotel karena diiklankan sebagai hotel bintang 5 mewah di pusat kota York. Kami tidak dapat mengamankan salah satu kamar premium mereka dan memesan kamar standar secara online. Pada saat kedatangan kami diberi sebuah kamar di gedung paviliun agak jauh dari area utama yang disebut The Sidings. Lampiran tampaknya telah diabaikan dan banyak daerah tampak cukup lelah dan kotor. Misalnya liftnya kotor dan tampaknya tidak dibersihkan dengan benar selama berbulan-bulan. Koridor berbau tidak menyenangkan dan pengap dan karpet sudah tua, usang dan di beberapa tempat cukup kotor. Ada tanda-tanda kerusakan air di area koridor dekat atrium. Ruangan itu sangat dasar. Kamar mandi cukup bersih tapi ruangan itu sendiri secara umum merasa kotor. Karpet, perlengkapan dan dekorasi semua tampak cukup tua dan lelah. Kamar memiliki tv kecil dan dasar. Itu juga terasa sesak dan panas. Jendela tidak mau menutup dan sulit untuk tidur karena kebisingan dari luar - tidak terbantu oleh perbaikan industri yang diselesaikan antara jam 11 malam hingga tengah malam pada malam kami menginap. Ekstraktor kamar mandi juga tidak berfungsi, jadi kamar mandi hanya mengepul setelah beberapa menit. Ini adalah pemesanan menit terakhir dan kami hanya menginap satu malam. Area utama hotel lebih baik dan di beberapa tempat tampak cukup megah. Namun ini sekali lagi dikecewakan oleh toilet utama yang kotor di dekat resepsionis. Ini lagi lelah, kotor dan beberapa cat terkelupas dari dinding. Kami berbagi pemikiran kami dengan resepsionis pada saat keberangkatan. Berdasarkan pengalaman kami dalam perjalanan ini, kami tidak akan kembali ke hotel ini. Itu lebih dari harga dan mengingatkan saya terlalu banyak kotor 2 * hotel liburan kami tinggal di pemesanan menit terakhir ke Portugal 25 tahun yang lalu.

Lokasi dan layanan yang brilian. Fasilitas yang sangat baik. Makanan saat sarapan agak dingin. Namun, itu tidak akan menunda saya untuk tinggal lagi di masa depan.

The doorway corner has no light, very dim. There are stains everywhere, on the chair, the carpet and the bed blanket. Only the washroom looks newly renovated but not well maintained. The best point is the York Minster view outside the small window and grand decoration on the lobby floor.

The hotel exceeded our expectation for under door voyeurism. I could watch my girlfriend get changed by looking under the hotel room door, from the public hallway. The curtains were mouldy, and wet. Room was large. Bed was comfortable. Was told that the hotel management would look after us on our next visit but I don’t know why we weren’t looked after in the first place. Why would we come again? 🤷🏽♂️

We came by train. , so close to station , lovely hotel . Reception staff helpful and welcoming, storage for case both when arriving and leaving Short walk inro York , beautiful room with a bath We had dinner and breakfast , food all lovely , no complaints at all.

Great experience at Principal York，exceptional hotel with great garden view rooms. Spectacular restaurant and bar. Perfect location, nearby railway station. Enjoyed staying in the old town and would definitely return.

We stayed at the principal York for one night. We booked an urban room (rm 111). Upon arrive to York we are early and we were able to leave our baggage secure at the hotel until we checked in at 3.pm. The staff were very friendly and helpful. After a walk into to York, down the shabbiest etc. we returned to the hotel and booked in. The room was small but just right for one nights stay. Thank goodness for the fan as it was very warm and stuffy. We ate out in York, but had breakfast the next day. It was both cooked and continental. Very nice too! We enjoyed our stay. The hotel was tasteful decorated and although they had a wedding it was peaceful.

very colse to the train station. We can walk to the any views. lobby is georgours

There was plenty of on-site parking cost about£17.00 a night. 2 helpful receptionist, our room was upgraded at no extra cost. Good hearty breakfast which was open till 10:00. Nice large relaxing area.