SOTETSU HOTELS THE SPLAISIR YOKOHAMA

Ulasan SOTETSU HOTELS THE SPLAISIR YOKOHAMA

SOTETSU HOTELS THE SPLAISIR YOKOHAMA

Tsuruya-cho 1-41, Kanagawa Ward, Yokohama City, Kanagawa Prefecture, 221-0835, JapanLihat Detail Hotel
SOTETSU HOTELS THE SPLAISIR YOKOHAMA
SOTETSU HOTELS THE SPLAISIR YOKOHAMASOTETSU HOTELS THE SPLAISIR YOKOHAMASOTETSU HOTELS THE SPLAISIR YOKOHAMA
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.6/5
Sangat Baik
114 ulasan
Ulasan terverifikasi
Lokasi4.6
Fasilitas4.5
Layanan4.5
Kebersihan4.7
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Semua ulasan(114)
Ulasan positif(110)
Ulasan dengan foto/video(36)
Kamar sangat bagus(41)
Fasilitas sangat baik(17)
Dekat tempat belanja(15)
Kamar luas(12)
Cocok untuk pecinta belanja(12)
Mudah kemana saja(10)
Harga sesuai kualitas(9)
Desain bagus(7)
Buruk(4)
Anoy
Double Hunian
Menginap di Nov 2024
Sendiri
19 ulasan
4.0/5
Luar Biasa
Diposting pada 10 Jan 2025
The hotel is quite new, just opened in 2024. It is quite close to the train station of yokohama, covered all the way from the train station to shopping arcades to the hotel. You don't even need to have your umbrella if it rains. The hotel is easy to locate. It is quite tidy with all the basic stuffs in the room. You can watch youtube in the TV. The staff are friendly and helpful. One thing I think can improve, this hotel brand (which I have lived in a number of different hotels from this brand) requires room cleaning (even if you decline so) every 3 days (if you live more than 3 days). I don't think it is necessary if the hotel guests do not require so in order to save manpower and be more environmental friendly (which I think the hotel is on one hand promoting). . Overall, I think the hotel is good.
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are very pleased to hear your compliments about our location and facilities.As stipulated in our hotel's Accommodation Agreement, we clean the rooms once every fourth night to maintain a hygienic environment, even if we receive a guest's request that cleaning is not required.We appreciate your understanding.We hope you will choose our hotel again when you visit Yokohama.Thank you for taking time out of your busy schedule to write this review.Sotetsu Hotels The Splaisir Yokohama Front Desk
Pengguna Anonim
Superior Double
Menginap di Okt 2024
Lainnya
8 ulasan
5.0/5
Fantastis
Diposting pada 24 Nov 2024
Good location
Terjemahkan
Tanggapan dari Properti: Thank you very much for choosing our hotel.We are very honored to receive compliments from our guests on our great location.We will continue to strive to improve our services in the future.Thank you very much for your valuable contribution.We sincerely look forward to welcoming you again.Sotetsu Hotels The Splaisir YokohamaFront Desk 
Yen Cheng
Standard Double
Menginap di Nov 2024
Pasangan
10 ulasan
5.0/5
Fantastis
Diposting pada 6 Des 2024
Very new hotel. Easy check-in and check-out. Housekeeping staff were very helpful and polite. Location was good, near to a supermarket and lots of food choices.
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying at the Sotetsu Hotels The Splaisir Yokohama. We would also like to thank you from the bottom of our hearts for your highly positive review. We are very pleased to hear your compliments about the smooth check-in and check-out process, as well as the response of our cleaning staff. We are glad to hear that you were satisfied with the nearby supermarkets and restaurants. We will continue to strive to provide services that satisfy our guests, and we look forward to having you stay with us again next time you visit Yokohama.
Dennis Suarez
Universal Double
Menginap di Okt 2024
Bisnis
52 ulasan
4.7/5
Menakjubkan
Diposting pada 1 Des 2024
New hotel near Yokohama Station, better than Sheraton I would said! Room size bigger and the rate is lower than what I paying in Sheraton. Definitely my first choice hotel when visiting Yokohama now.
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are pleased to receive your compliments about our rooms.All of us will continue to make every effort to provide you with hospitality that exceeds our prices.It is our pleasure to hear that you will choose our hotel again when you come to Yokohama.We look forward to seeing you again.Thank you for taking time out of your busy schedule to write this review.Sotetsu Hotels The Splaisir Yokohama Front Desk
Pengguna Anonim
Superior Twin
Menginap di Okt 2024
Keluarga
6 ulasan
4.5/5
Sangat Baik
Diposting pada 19 Nov 2024
Room is big and spacious, with 3 bed separated bath and toilet. No bottle water provided in the room. Near the train station and very convenient, Takashimaya is just and the station. Car rental is nearby as well. Is less than 1hr by train from Haneda airport. Kose facial amenities are provided in the room.
Terjemahkan
Tanggapan dari Properti: Thank you for stay with us.We apologize for the lack of information on drinking water.The water in the rooms is purified for drinking.This system is "So-Bi-Sui" as Sotetsu pure water.Access to major facilities is a strength of our hotel.Please stay us again when you come to Yokohama.Sotetsu Hotels The Splaisir YokohamaFront
Tamu
Superior Double
Menginap di Agt 2024
Sendiri
16 ulasan
5.0/5
Fantastis
Diposting pada 29 Okt 2024
Excellect location. Easy access to MRT station. Easy walk to shoppings and many others. Hotel is modern and upscale. Room is good size for one, since I booked a single double room.
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are happy to hear that you had a pleasant stay during your stay.Our guests are right, the hotel is close to the train station, and many are pleased that they can enjoy shopping and dining without having to go far from the hotel.We will continue to make every effort to provide you with a comfortable space, and we hope you will visit us again when you come to Yokohama.Thank you for your valuable review.Sotetsu Hotels The Splaisir Yokohama. FrontDesk 
Pengguna Anonim
Superior Double
Menginap di Nov 2024
Lainnya
15 ulasan
5.0/5
Fantastis
Diposting pada 18 Des 2024
Great hotel near Yokohama station, spacious room and friendly staff
Terjemahkan
Tanggapan dari Properti: Thank you very much for choosing The Splaisir Yokohama.Our staff is very happy to hear that you had a pleasant stay at our hotel.We are also honored that you praised the accessibility of our hotel, the size of our rooms, and the hospitality of our staff.We will continue to strive to improve the quality of our hospitality and provide a comfortable stay for our many guests.Thank you very much for your valuable feedback.We sincerely look forward to welcoming you again.Sotetsu Hotels The Splaisir YokohamaFront Desk
Tamu
Residential Corner Double
Menginap di Jul 2024
Sendiri
28 ulasan
5.0/5
Fantastis
Diposting pada 14 Agt 2024
Brand new hotel with everything in great condition. Everything was perfect and super value for money considering what you get. I booked a corner room with a great view, which even had a washing machine in the room.
Terjemahkan
Tanggapan dari Properti: Thank you very much for choosing Sotetsu Hotels The Splaisir Yokohama.We are delighted to receive your compliments.We hope you will visit our hotel again when you are in the neighborhood.Thank you for taking time out of your busy schedule to write this review.Sotetsu Hotels The Splaisir YokohamaFront Desk
Tamu
Double Hunian
Menginap di Jun 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 21 Jul 2024
Newly opened so expect that everything is new and fresh. We got the corner suite, which was a bonus. We loved how big the room is and situated very close to the shopping malls and railway. Recommended!!
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying at Sotetsu Hotels The Splaisir YokohamaWe are very happy to hear that you had a pleasant stay with us during your stay.We will continue to make every effort to provide you with a comfortable stay, and we hope that you will visit us again when you come back to Yokohama.Thank you for your review.Sotetsu Hotels The Splaisir Yokohama FrontDesk
Tamu
Deluxe Corner Twin
Menginap di Jun 2024
Bepergian dengan teman
5 ulasan
5.0/5
Fantastis
Diposting pada 2 Jul 2024
Pleasant experience when check in, the front desk staff is patient to us
Terjemahkan
Tanggapan dari Properti: Thank you for choosing Sotetsu Hotels The Splaisir Yokohama. We are very honored to receive your compliments for our front desk staff at check-in. All of our employees will continue to work hard to meet the expectations of our customers, and we look forward to seeing you again. Sotetsu Hotels The Splaisir Yokohama Front
Matthew yaw tzuu
Superior Double
Menginap di Jun 2024
Bisnis
1 ulasan
5.0/5
Fantastis
Diposting pada 17 Okt 2024
Hotel room is very new and clean. Hotel lobby design is modern
Terjemahkan
Tanggapan dari Properti: Thank you very much for staying at Sotetsu Hotels The Splaisir Yokohama.We are very pleased to hear your compliments about our guest rooms and lobby.We will continue to make every effort to improve our services and make our guests' stay as comfortable as possible.We hope you will continue to patronize our hotel.Thank you for taking the time to write this review.Sotetsu Hotels The Splaisir YokohamaFront Desk
Tamu
Superior Double
Menginap di Agt 2024
Bisnis
4 ulasan
5.0/5
Fantastis
Diposting pada 11 Okt 2024
Clean and comfortable hotel room. Great location.
Terjemahkan
Tanggapan dari Properti: Thank you very much for choosing The Splaisir Yokohama.We appreciate the compliments we received from our guests on the hotel's location and comfortable room environment.Our hotel's location, just a 3-minute walk from Yokohama Station, has been well received by many of our guests.We are very honored that you praised the cleanliness and sophistication of our rooms.We will continue to make every effort to create a hotel that is loved by our many guests.Thank you very much for your valuable contribution.We sincerely look forward to serving you again.Sotetsu Hotels The Splaisir Yokohama Front Desk
Qianmani
Standard Double
Menginap di Nov 2024
Bepergian dengan teman
8 ulasan
0.5/5
Diposting pada 16 Des 2024
在日本半夜把警察喊來解決 無語到我一定要來寫一條評價 看到有十倍積分定的,結果沒想到這麼無語 首先,我在攜程預訂的房間是21平米,入住房間我沒拍,但是連我28寸行李箱都打不開,浴室沒有浴缸就一個人站的地方,轉身都困難,廁所🚽像禁閉室,剛開始就是覺得21平挺大的,所以才訂的,因為我本人有三個行李箱,我有時候真的不知道我定這個酒店是來旅遊的還是來坐牢的。網站訊息錯誤 2,我朋友有半邊身體躺在床上,結果馬上就過敏了,都是紅疹子,喊了酒店前台來,前台不會英語一直用翻譯器翻譯,我的訴求就是換房,要不就是當著我的麪換床單,由於我行李很多,所以我想要同一個樓層的房間。説不能確定是不是因為在他們酒店過敏的要讓我們去醫院花錢開證明。就只有半邊接觸到床單的手臂是過敏的。 酒店前台説這個樓層沒有相同房型的房間一定要給我換到樓下去,我就問那不同房型有嗎?他説都沒有了。 3,工作人員態度極差。他説那就給我換床單,結果他把我的床單新的直接放在旁邊的沙發上面,鋪被子的時候直接把我的被子抖到地板上,誰還敢睡啊??還一直笑,語氣陰陽怪氣,我拍了照照片作為證據不小心拍到一個員工的臉,他説我侵犯他私隱權還報了警,我把圖片重新截圖就衹保留了他們的背影説還是不行 4,中途攜程客服一直幫忙聯繫酒店,酒店一直不接,我衹好問工作人員酒店經理電話工作人員百般阻攔就是不肯給,最後給了,説不能直接告訴我,他説要他念我寫??? 5,安全堪憂。經理答應我換房,結果酒店員工一直不肯給我新的房卡,最後是警察來了,酒店員工不情不願換了房,還叫來了他們的男性朋友(可能)帶上他們自己的工卡就站在警察旁邊一直盯着我們看,我們問他在看什麼,為什麼不走,他就不説。最後我們跟警察説我們很害怕,為什麼他一直盯着我們看警察才讓他走的??? 人生第一次在國外叫警察 牛!
Terjemahkan
Tamu
Double Hunian
Menginap di Nov 2024
Bisnis
14 ulasan
5.0/5
Fantastis
Diposting pada 31 Des 2024
整體入住感覺很好,早餐很贊。一連住了5天,菜品沒有更換,略覺得單調。從車站出來找對出口的話,其實很近,坐電梯上二層,然後走過街天橋,就直接到酒店了
Terjemahkan
6/10
Tanggapan dari Properti: 非常感謝您入住 Sotetsu Hotels The Splaisir Yokohama。我們很高興收到您對我們酒店的高度評價以及對我們酒店位置的讚譽。正如您所説,我們酒店與橫濱站之間有一座名為 “Hama Rail Walk ”的橋相連,因此即使在雨天也不會淋濕您的衣服。很遺憾早餐菜單沒有達到您的期望。我們會將您的意見反饋給餐廳員工,以便今後為您提供更美味的早餐。希望您再次光臨橫濱時還會選擇我們酒店。感謝您在百忙之中撰寫此評論。Sotetsu Hotels The Splaisir Yokohama 前台
Pengguna Anonim
Double Hunian
Menginap di Okt 2024
Pasangan
5 ulasan
4.7/5
Menakjubkan
Diposting pada 6 Nov 2024
本人和安排入住最高樓層,能夠俯瞰鐵道環境,但非常安靜,房間設有洗衣機,非常方便本人清洗衣服。環境寬敞,而且浴室乾淨衛生,性價比非常之高。期待下次再有機會入住! 唯一可惜的是健身室設施有限,如果有更多設施,並且在每層樓層增設飲水機,就更加好
Terjemahkan
Tanggapan dari Properti: 非常感謝您選擇 Sotetsu Hotels The Splaisir Yokohama。您的讚美之詞令我們深感榮幸。我們也要感謝您對我們健身中心和其他設施的評價,我們將在未來努力改善。感謝您在百忙之中抽空寫下這份評語。Sotetsu Hotels The Sprazil Yokohama 前台