Alba Hotel Yerevan

Очень понравилось обслуживание

離中心有點距離，走路半小時。周邊安靜，早餐豐富，家庭旅館有事能商量。

前台熱情樂於助人

位置不錯，早餐可以

I have made reservation at this property and 3 days before my travel they sent me a message requesting to cancel my reservation as they will not be able to provide me with reservation for the price I booked at. After contacting Booking .com customer service they simply ignored and kept sending messages requesting to cancel. Long story short, Your reservation will never be safe on a fully booked day as they would not mind cancelling some guests to receive another at a better rate.

A bit of a shocking experience. Advertisement do not represent the reality at all. Hotel is not easy to find, it is more like a house converted to hotel. Situated among other houses in cull de sack. We had two rooms and were offered rooms on the ground and 3rd floors. My request while booking was disregard. During check in I asked why my request was disregard. And that is very inconvenient for the family to be separated on 4 different levels. But the lady did not want to accommodate. Funny thing that next day I contacted the owner at the morning and he said it is not an issue and we could be easily moved to the same floor as they had rooms available. Poor breakfast with dry bread and mouldy fruits. Very dirty and small pool. Amenities. The photos and description on the site is not what you get at all. Showers are ripped of from the wall, taps in sinks are leaking in both rooms, water is pouring on the floor making it very unsafe for kids and elderly. They definitely do not have any health and safety inspections. Racks for towels are ripped of from the wall. No stove tops available. Washer is out of order and no washer in other room. No plates/cutlery (only 2 cups which is not enough for 3 people occupying 1 room). No Free Bottled water as advertised on the site. Instead there is a big sign with price for the water. Very smelly bathrooms. I mean you are not able to breath from smell of the toilets. The beds are unsuitable to sleep on in both rooms. Springs in the matrasses are destroyed and sticking to your ribs. No topers to cover metal springs. Because they are destroyed, you literally fall nearly to the floor while laying. Feels like you are in a hammock with springs going all the way to you ribs. It is not a hotel, it is converted small house. You do not get Hotel experience. But the price is over the moon for such basic, poor amenities and false advertisement with photos. It is not what you get.