The hotel prepared rooms that did not match the reservation made on ***********. The rooms were supposed to be for two adults and two children (the children's ages were specified in the reservation). The room we received could accommodate a maximum of 3 person (one small extra bed) therefore the receptionist offered to pay extra for a second room. To eat breakfast, you had to wait in line for a free table, standing over other guests' heads - not very comfortable. Breakfast ? Like breakfast in every hotel, with the difference that in Q Hotel the bread is old and hard. Parking costs an astronomical fee of PLN 80, but there are no places. To sum up, if you want to relax in a hostel, you don't have to overpay. If it's supposed to be 4-star comfort, I would consider changing the manager and the approach to the customer.
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