Having stayed at this hotel on a number of occasions prior to this one. We have been generally happy in the past, but this stay was a disappoin**ent.
We stayed for three nights and had very poor sleep due to noise from other clients, having a dreadful row at 2:15 am. On the Sunday night we were woken to the sound of water pipes banging and rattling from 3 am so very poor sleep. Also had some housekeeping conditions where we had to go to the front desk to get the missing items as hotel had no staff to bring them up . Disappointing for a four star hotel.
Disappointed that we were not contacted to apologise for the noise, even though it was not directly the hotels fault.
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