Don't be fooled by the 4 star rating on the front of the building. This was one of the worst experiences I've had in a hotel. I love going to Italy so I was really excited to go. I went here with my performing high school friends, ready to sing, dance, act and have fun. As soon as we arrived from our very long journey, we waited 45 mins for us to be addressed to our rooms in the scorching heat. When we got to our rooms, we were shocked. The floor was dirty, same as the walls, it was quite crowded and there were flies everywhere. The air conditioning wouldn't work because of the cheapskates that are the staff. There was poor quality of soap and hygiene, and no towels to wipe your hands. The windows were broken and there were broken lamps. But the thing that finished me off was the shower, there were 2 doors THAT WERE BOTH SEE THROUGH. At that point I started sobbing because I realized how long I'd have to deal with this. And some people had the rooms worse. The food was so mediocre and basic I barely ate anything, the staff was no help when my friend lost their bags so my friend had to hunt for it themselves and the staff only provided us with sparkling water overall. The pool was our escape but even that was dirty and there was no shade. We went to beautiful towns and sites over the days but the majority of us, myself included, threw up/collapsed from the heat, and the staff didn't do anything when we got back. If it wasn't for the amazing people I went with, I wouldn't have survived in this place. Final message: PLEASE DON'T GO HERE YOU WILL REGRET IT!!
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