Ulasan Yanyuan International Hotel

This was once a beautiful hotel, which is easy to see; but unfortunately, in my opinion, its glory has somewhat faded. Although the hotel's service is still 5-star, a modernization and renovation of the facilities would not be an unnecessary luxury.

Ms. Sally Ge is very friendly and helpful and the other hotel staff as well.

The service level was excellent for my first visit to this hotel. I wish to highlight the great support of Guest Service Manager Ms Sally GE who has excellent English skills and was very willing to assist me and the other marathon runners, a real professional !

A great hotel, staff was lovely and very helpful and welcoming, they were eager to help and support. Specifically Ms Sally Ge, the guest service manager, she intervened to help us and provide the best service for me and my family. Location was great and hotel was very clean and comfortable.

good servive good hotel thanks for sally and jessica service

Hotel is okay. Old but maintained decently.

這是我們全家人第二次入住，酒店位置很好，門口是花園，停車位充足，客服人員的服務很熱情，客服經理態度很好，給客人解決問題很到位，早餐種類很多，中餐和晚餐可以到中餐廳解決，價位還可以，總體來説滿意，有機會還要再來入住！

假期帶孩子來天津玩，千挑萬選找到了燕園。花園式酒店，非常安靜，環境優美，服務也超出預期，員工們總是微笑服務，讓人感到賓至如歸的感覺，大人孩子都很開心。 感謝前台戈蕊經理，熱情細緻且貼心，下次有機會還會來的。

酒店的環境很不錯，尤其是客服經理楊蕊，人美心善，客人入住時態度很客氣禮貌，推薦了酒店的活動，性價比很高。酒店硬件設施是天津老牌五星級喜來登為基礎，重在服務體貼到位，房間安靜舒適，適合家庭及商務出行。退房時又遇到了楊經理，服務態度特別的棒，有機會還會再來哦，給個贊！

入住的燕園酒店，服務人員態度非常好，前台陳盈淼，楊碧雲，服務熱情，説話態度也很温和，每個房間還送了小點心，晚上院裏有演出，不錯的入住體驗!酒店院子很大，但車也很多，節假日和週末停車需要些運氣。半夜樓裏好像有KTV，唱歌聲太打擾人休息。

端午假期和老公孩子一起去天津遊玩，精心挑選了燕園大酒店，果然不負期待，各方面都很驚喜，前台張娜服務熱情周到，免費給升級了房間，窗外景色優美，入住時贈送了孩子端午節零食包，所有的工作人員都服務熱情，孩子説下次還入住這裏。

這次住的家庭房，這家酒店的環境真的很好，窗口可以看到天津電視塔，週六入住的，還趕上有室外自住，有表演；二樓的中餐廳味道也不錯，孩子們喜歡。帶孩子去的，還有小禮物。恰逢端午，也贈送了零食和粽子飾品。辦理入住、停車、退房時，戈蕊和陳盈淼兩位都很熱心，全程辦理順暢，還主動幫忙拿行李到車裡，下次必須還訂這裏。

端午節舉家來天津出遊兩天一夜，我是很在意出遊的酒店選擇，看了不少地方，最後決定住燕園國際大酒店，老牌酒店，硬件設施齊全，保障到位，特別感謝前台的張娜，真的非常貼心服務，因為系統問題，我們多等了一小會兒，她還幫忙給免費升級房間，趕上酒店的端午專題晚餐，還幫忙聯繫報名，因為是室外，擔心我們被蚊子咬，贈送了防蚊手環，扇子，玫瑰花，幫忙找充電位……下次來天津，一定還會選擇這裏

酒店環境很不錯，一進來就小橋流水的，而且端午節還有應景的表演。聽説以前是喜來登，服務整體都很温馨，客户經理戈蕊特意提前致電確認了入住訊息，確保入住體驗順暢，還幫忙升級了房間，很不錯的一次入住體驗。