I am writing to express my disappointment with the service I have received from the Windmill Inn regarding my recent attempts to book a reservation for Christmas. Over the past few weeks, I have made multiple attempts to contact your team via telephone to confirm a booking for Christmas. Despite leaving two messages for Kelly and trying to call at various times, none of my calls have been returned. In addition to the lack of follow-up, the quality of the telephone customer service when I did manage to speak to someone was far from satisfactory. I experienced unprofessional attitude and an overall lack of care towards my inquiry, which was quite disappointing. As a customer looking forward to dining at your establishment during the holiday season, I expect a higher standard of service. We have decided against visiting this place!
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