Ulasan Hampton by Hilton Suzhou Stone Lake

Very good hotel large room is excellent breakfast super clean 

Pretty good！

The manager is excellent. Always willing to help. She leads a team of committed staff who provide best customer service.. I would rate this as among my best hospitality experience in China

normal business hotel

good service

When I checked in on the evening of the 29th, I was told that I had booked the wrong dates (28th-29th, should have been 29th-30th). The front desk lady kindly helped me to handle it perfectly. I am very grateful, otherwise I would have to stay on the street.

When visiting Shangfang Mountain and Wangshan, I chose a hotel that was not too far from the two attractions. It took more than ten minutes to drive there. I unexpectedly found that the nearby Shihu Scenic Area was also great. The room was spacious and clean. The front desk staff was very nice. Parking was convenient. There was an SM Plaza about 10 minutes' walk away, which was convenient for eating. Breakfast had everything you could expect, but if you went on time at 7 o'clock, the dishes were still being served. When you left at 7:30, the dishes were not yet served.

My son was taking an exam and booked a hotel. I started to book other hotels but they didn't work. Finally, I chose Hampton. After all, it is owned by Hilton. The breakfast was rich, the room was good, and parking was convenient. My son had an exam the next day and I went to Shihu Scenic Area for sightseeing. It was very convenient and there were many business districts around. I will choose to stay here next time.

In this fast-paced world, it is rare to find a place where you can rest your mind. Hampton by Hilton Suzhou Shihu is undoubtedly the most brilliant discovery of my recent travels. It has woven an unforgettable good time for me with its meticulous service and elegant and comfortable environment. **Love at first sight, the truth is in the details** The moment I stepped into the hotel lobby, I was deeply attracted by its magnificent yet warm design. Under the high ceiling, soft lights fall, complementing the embellishment of artworks, and every detail reveals the designer's ingenuity. The smile of the front desk receptionist is like the warm spring sun, which quickly eliminates the fatigue of the journey. The check-in process is efficient and friendly, which makes people feel noble. **Room experience, the perfect combination of luxury and comfort** My room is located on the upper floor, and through the panoramic floor-to-ceiling windows, I can see the prosperity of the city and the magnificence of the skyline. The decoration in the room is simple but stylish, and the bedding is extremely soft. It feels like walking in the clouds, and a good night's sleep is a natural thing. What is even more surprising is that the smart facilities in the room, from temperature control to audio, are all under the control of your fingertips, allowing technology and life aesthetics to seamlessly connect. **Food journey, a luxurious feast for taste buds** The hotel's restaurant is a highlight that cannot be missed. From the exquisite breakfast buffet to the chef's special selection, every dish is a double enjoyment of vision and taste. The ingredients are fresh and the dishes are exquisite, especially the signature dish, every bite is a tribute to the art of cooking. What is more worth mentioning is that the restaurant's service team carefully observes the needs of each guest and recommends them at the right time, making people feel the warmth of being valued. **Leisure time, self-relaxation in silence** The quiet environment, natural care products, and every detail make people completely relaxed, as if time has stopped at this moment. In addition, the hotel's gym is fully equipped, making it an ideal place to stay energetic and enjoy private time. **Service first, every encounter is touching** During the entire stay, whether it is the meticulous and thoughtful room attendants or the enthusiastic help of the front desk, every employee uses the most sincere attitude to make every guest feel the warmth of home. Especially when I needed medicines late at night, the hotel staff responded quickly, not only providing the medicines I needed, but also carefully asking if I needed any other help. This care made me grateful. In short, Hampton by Hilton Suzhou Shihu is not just a place to stay, it is a journey of all-round sensory enjoyment and a tribute to the quality of life. Here, every moment is worth cherishing, and every memory shines with a warm light. If you are also looking for a place where you can truly relax your mind, Hampton by Hilton Suzhou Shihu is definitely worth a try. I look forward to meeting it again next time and continue to write our beautiful story.

Very good, and a free upgrade was given. This stay was great! The room was clean and tidy, the bed was soft and comfortable, and I felt warm and relaxed as soon as I entered the room. The hotel staff was enthusiastic, checked in quickly, and recommended nearby food. The breakfast was rich in variety and balanced in nutrition. The location is excellent and convenient for travel. I will choose here next time!

A perfect stay experience beyond expectations! Staying in this hotel is really a big surprise during the trip! The front desk service is enthusiastic, and they thoughtfully prepared children's slippers and toothbrushes. They checked in efficiently, and took the initiative to upgrade the room type and gave small gifts. The details are perfect and the sense of ceremony is full! It takes 8 minutes to walk directly to the subway station and the city square, and there are all kinds of dining and shopping. The front desk also helped plan the surrounding tour routes, and the service was meticulous to the heart~ The room is spacious and bright, the floor-to-ceiling windows have a great view, the bedding is soft and skin-friendly, and you can sleep well all night! Next time I come to this city, I will definitely choose here again without hesitation! Highly recommended to all travelers who pursue quality~

Came to Fangshan to visit the graves, booked this hotel online, the room was very good, clean, the breakfast was unexpectedly very rich, I will definitely choose this hotel again next year, five-star praise!

The hotel facilities are very good. The handsome guy at the front desk is very considerate. He introduced nearby delicacies and gave small gifts to the children. The breakfast is also very rich with many dishes. I will stay here again when I come to Suzhou again.

Thoughtful service, complete facilities, great value The front desk girl assisted with printing and binding documents, and the service was great. The breakfast buffet should be unrivaled among hotels of the same price, the best. I will stay here again next time