Red Roof Plus+ Statesville

Booked a basic room which faced the highway and was in need of an update. Upgraded room which is quieter and not as thread bare.

I have stayed at many motels hotels over many years of traveling. This stay was probably the worst. It was very dirty inside the room and outside the room. It was noisy. Also, I did not feel safe in the neighborhood.

Had stayed here in the past was unaware of such a high deposit for incidentals. I had stayed at this location before as a ready member and was not charged a deposit. At 2 o’clock in the morning people next-door were cursing and being loud with the TV on full blast, went to the front desk to ask if they could change my room. He told me there was nothing he can do but yet there was other rooms and vacancies. I was even willing to take a downgrade in the premium to a standard room.

Quick check-in, clean room, convenient room location. Freeway was a bit noisy, but not bad with the door shut. No breakfast, but for the price, i can't complain. I would definitely stay again.

I will say the woman that worked at the front desk was very nice and helpful. We were there only one night with a very early departure the next morning. The blanket on the bed had holes in it and even though the sheets were clean they were starting to grey telling me things need to be replaced. There was a bug on our bed. Which we took care off and there were no others. We choose it because it was very reasonably. Would we stay there again probably not. The bed was very hard. Knowing we would be on the road by 5 we made the best of it. It was clean and we only saw the one bug. Like I said we made the best of it.

The first thing I experienced was a front desk woman who basically had no costumer service experience at all. She couldn’t care less about anything. Second thing was the cockroaches as soon as I turned the lights on in my room. Several went scurrying as soon as the lights came on. Bed was as hard as a rock. Tried to check out at 3 am to get on the road and had to ring a doorbell several times until someone came to the door 15 minutes later. Overall a pretty bad experience.

Good hotel for the money . Evident it is a in progress repairs after careless customers. Overall satisfied . Rent here often while transitioning to a new home

Checked into our room after a long day on the road. Our room was infested with cockroaches and the front desk person just smiled and asked if we wanted another room. We left immediately and went down the road to a clean hotel. I would NOT give your money to this hole. Stay clear!

No Wi-Fi No usb to charge ? Middle Ages? When do we get refund for half what’s advertised?!!! It America right ?!