Hotel Spa di Kyoto

Keluar dari Pintu Keluar 4 Stasiun JR Kawaramachi (atau menuju Takashimaya). Hotel ini berada di lokasi yang bagus. Lantai tiga Takashimaya mengarah ke lantai tiga hotel, dan lobi berada di lantai empat. Anda dapat berjalan kaki ke beberapa tempat wisata (Ninenzaka, Sannenzaka, Hanami-koji, Kuil Kiyomizu-dera, Kuil Kennin-ji). Ini semua adalah tempat yang relatif memuaskan. Mari kita bahas tempat-tempat yang kurang memuaskan. Membawa anak-anak, dua orang dewasa dan dua anak untuk menginap di kamar dengan empat tempat tidur. Harganya meningkat menjadi lebih dari 3.000 per malam selama liburan musim panas, tetapi hotel ini mengklaim ramah lingkungan. Sikat gigi tidak disediakan secara gratis dan perlu dibeli di meja depan. Orang dewasa 200 yen dan anak-anak 150 yen. Ingatkan teman yang ingin menginap bahwa lebih hemat biaya untuk membawa sendiri. Kedua, kamarnya besar tetapi gordennya tidak bisa dibuka. Tidak ada pemandangan yang bisa dibicarakan (tipe kamar lain mungkin memilikinya), yang terasa sangat menyedihkan. Kinerja biaya masih rata-rata. Tidak seperti hotel bintang lima, meskipun ruang Marriott di Osaka tidak begitu besar (38 meter persegi), hotel ini lebih terlihat seperti bintang lima dalam semua aspek.

The hotel is nested in a quiet corner, within walking distance of Sagaogurayama Tabuchiyamacho. Im however a bit disappointed with the limited facilites it offered when compared to the price we paid. We stayed in the Tsukinone Twin Room which is on the third floor of the building. The view is pleasant. The room is of decent size. Yet there were no public onsens. We need to pay YEN5000 for 45 minutes and there are only 2 private onsens. For more luxurious rooms with private onsen, the one I visited was on the ground level with no views as it were by the pathway to the reception , separated by wooden planks. We paid around Yen5000 for the breakfast in the hotel, Both western and japanese breakfasts were offered. We tried both. It is of standard. The 4 different juices presented on the top of the bento box was impressive. The vaccinity is pleasant. We could walk to the train station, the tourist rown area , the nearby parks and the world heritage sites. Nice area .

Dear Sir/Madam, I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard. However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements: 1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue. 2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition. 3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience. 4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated. 5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space. 6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering. In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction. If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards,

The biggest drawback was the size of the room for the price we paid. We could not even open our suitcases on the floor. There is no water in your room, you have to go downstairs to have a drink of water. Do not have breakfast there, it's too expensive (if you cannot eat everything) . There is a supermarket (LIFE) a few meters away with a very nice bakery. The hotel do however have all the toiletries available next to reception counter. Also coffee in the mornings from 6.30am with water and juice. A sauna and a hot pool, but you have to be in your *************. Not suitable for everyone. I enjoyed our bathroom the most, as the shower was amazing.