Ruthven Street Motor Inn

First night we discovered no shower gel in the dispenser and the split system did not work which was appalling given it was Winter in Toowoomba. Second night - no change - room not serviced and now out of toilet paper - 3 women in a room and 1 roll of toilet paper for a 4 night booking - morning of the third day, I managed to catch the manager before we left for the day - I was abused and berated by this individual with a condescending, chauvinistic attitude - he claimed we had not mentioned that we wanted the room serviced and that it was standard practice in the industry not to service rooms except on departure - if that is the case, why was there no soap on arrival ? - we stayed at 6 different motels including Rockhampton, Longreach, Winton and Charleville on our 2 week holiday and this motel, in particular the male manager, was clearly the most distressing experience of the entire trip. I will be lodging a complaint about this abhorrent individual with ALL industry bodies.