I have no idea how this property has received 9.4 rating. The reason we booked it was for the ratings and also the walkable distance to the event that we were attending. Upon arrival into our room, we were immediately greeted by a very obnoxious refrigerator that would hum loudly on and off. We booked three nights. When asked to have it replaced, Randall the property manager condescendingly told us, “most people aren’t accustomed to sleeping in their kitchen.” my response was, “I have stayed in many hotels where the refrigerators in the same room, and not experienced this. He sent a maintenance man up who looked at it and said I can’t do anything about this because they are all like this. so if you like to have some quiet on your stay, I would not suggest booking this hotel. Also they do garbage service at 7 AM on Monday morning and it is a very loud and noisy area. On a positive side, it’s right across the street from the heavenly gondola, and a short walk to the ******s.
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