Amazing holiday at the beginning of June. we had a couple of cold days which was unexpected but you can't control the weather. Hotel-the hotel is beautiful as are the grounds, The reception area looks amazing and there are lots of seating areas/bars with waiter service. For smokers there isan indoor bar as well. Welcome drinks on arrival. Ali and Leith were so helpful. You can also change money here.The reception leads out on to a huge terrace (bar/music and waiter service)with steps down to the grounds. Room-ours was on the 6th floor and was lovely,big with a sea view. The bathrooms are huge with walk in shower. Decor is modern. Lots of reviews say beds are too hard but it was perfect for us, they're also huge. Balcony doors don't lock but on the 6th floor, its not a problem. cleaned beautifully every day. Islam is the lovely housekeeping manager, and checks with guests daily to make sure everything is OK Beach-it's beautiful, soft, white sand and beautiful clear water, We also did parasailing with Watersports byTina, a family run business. All the staff were lovely, friendly and know thier stuff, so absolutely recommend. Pool area- we used the main infinity pool area which has day beds and beds that you can put in the water. towels go down pretty early for the day beds (we weren't bothered about having one) also the pool guys, Ali, Aziz, Fadi were brilliant, they will always find you a sunlounger and bring the cushions when you have chosen your spot. There is also waiter serice around the pool. Karim served us and was super attentive, always checking if we needed anything. Even the gardeners gave flowers to some of us in the morning. The staff are all so friendy and polite from cleaners to management. Food-the main buffet restaurant is good, there's lots of choice every day. The pastries are especially delicious. When people say it's samey, we can never understand, At home, nobody eats pasta and pizza and fish and lamb and chicken and beef all in the same sitting!!!! The waiters are all lovely and often remember what you drink. Entertainment team- they are all great, friendly. chatty and do a variety of things throughout the day. We did yoga with the lovely Mahmud (Fanta). they always ask if you'd like to join but no pressure to do anything. In the evening there is the typical hotel show entertainment (Colombian/Cuban show, live music etc) which happens afterthe kids club. Kantoaui Marina is a short taxi ride away (15 dinar) and the hotel will call a taxi from reception if you ask. Definitely one of the best hotels we've stayed in with wonderful staff. Thank you Jaz Tour Khalef
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