Erul Maverick
3 Februari 2024
I'd booked for this hotel via online in trip.com apps. The rate for online booking is RM 92.47. Due to my late check in, I asked my friend who stayed nearby to the hotel to check in the room first. As a normal practice, my friend put a deposit for RM 50 at the counter. To be surprised, the staff issued a receipt of the deposit and room rate for RM 84.15. There's a difference of RM 8.32. As far as I'm concerned, we'll get a lower price when booking online rather than walk in.
The cleanliness of the room is not in perfect condition as the bedsheets and the floor are dirty. I'm sorry to comment on this as to ensure the hotel management asked the housekeeping staff to do their jobs properly.
Terjemahkan