Shenzhen Convention & Exhibition Center RANY Hotel Guest Reviews
4.6/5
Very Good
3780 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(3780)
Positive reviews(3608)
Reviews with photos/video(1386)
Friendly front desk staff(477)
Average sound insulation(230)
Near shopping area(139)
Convenient for shopping(136)
Delicious breakfast(125)
Perfect for business trips(120)
Well designed(112)
Easy to call taxis(37)
Negative reviews(172)
O Wah
Guestroom - With View (Double Bed)
Stayed in Mar 2025
Couples
1 review
5.0/5
Outstanding
Posted on Apr 6, 2025
The environment and facilities of the hotel are beyond expectations. The rooms are spacious and bright, and the decoration style is very tasteful. 👍🏻 It is very quiet at night. The water pressure in the bathroom is sufficient, and the toiletries are also complete. The staff is friendly. I recommend it.
Response from Property: 尊貴的賓客,感謝您下榻深圳芮汐酒店!每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,您的滿意是我們進步的動力,我們會繼續保持熱愛,致力於讓每一位客官都有賓至如歸的體驗,熱切的期待您再次光臨,祝您生活愉快!
SAE-LOO
Panoramic Twin Room
Stayed in Jan 2025
Business travelers
22 review
4.5/5
Great
Posted on Feb 21, 2025
Centrally located near my business places, at the heart of Shenzhen CBD in Futian District. Many restaurants, convenience stores surrounding. A bit far from subway station. Staffs are very friendly and informative. Overall of hotel is very clean plus the nice aroma. Breakfast is also provided with limited choices but reasonable for the price. Room is tidy and comfortable, really enjoy the shower facilities.
6/8
Response from Property: Thank you for your high evaluation. Your satisfaction is the greatest encouragement to Xiao Rui. We are honored that our service has received such high evaluation from you. We will continue to maintain this enthusiasm and sincere service to our guests. Put yourself in your shoes. Our partners use love, sincerity and attentiveness to make you feel comfortable and assured. We look forward to your visit again and will always be waiting for you!
The Englishman
Cozy Queen Room
Stayed in Jan 2025
Couples
6 review
5.0/5
Outstanding
Posted on Mar 4, 2025
We spent a few days exploring Shenzhen. The location of the hotel was ideal either close connection to the metro within a short walk. Also the close shopping malls and restaurants were plentiful providing lots of choice.
Response from Property: Thank you for your review. We will continue to work hard to make you feel at home. We will try our best to make more guests like Ruixi and look forward to your stay again!
hk travel enthusiast
Cozy Queen Room
Stayed in Dec 2024
Couples
10 review
4.5/5
Great
Posted on Feb 20, 2025
OK location, room was clean, just that the washroom area had insufficient and dim lights, everything else was fine.
Response from Property: 我沉醉於這樣一種風景那個時節,安寧美好茶香滿懷靜聽花開花落,坐看雲捲雲舒遙知有你的歸程盼,時光如水流淌花開四 季輪轉這次,我站在這裏等待,家人的到來……
Baroro
Cozy Queen Room
Stayed in Dec 2024
Solo travelers
44 review
4.7/5
Amazing
Posted on Jan 30, 2025
Great location. Near the coco park. The walls are not fully soundproof else everything perfect.
Response from Property: Dear guest, thank you for your review. We apologize for any inconvenience caused. We will communicate with relevant departments to solve the above problems and make improvements. If you have any questions during your stay, you can contact the front desk room by dialing "0". Xiaorui looks forward to your next visit.
YULIYA
Cozy Queen Room
Stayed in Dec 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jan 16, 2025
The hotel is clean, the room is cozy, there are all the amenities, they asked for a bathrobe at the reception and brought it to our room👍🏻
Response from Property: 親愛的顧客,您的滿意是我們最大的動力!看到您的好評,心裏暖洋洋的,就像冬日裏的一縷陽光。 感謝您的認可與支持,期待下次還能為您服務!
alxk7
Cozy Queen Room
Stayed in Dec 2024
Couples
11 review
3.7/5
Posted on Mar 19, 2025
The room is comfortable, but there is no soundproofing. You can hear every step in the hallway and every word said in the neighboring rooms. The breakfast is meager
Response from Property: We have recorded your feedback regarding the sound insulation issue and plan to gradually strengthen the room's sound insulation facilities to optimize the guest's resting environment. Your feedback is our driving force for improvement, and we look forward to the opportunity to regain your trust and bring you a better stay experience. Thank you again for your understanding and support. Wishing you a happy life!
Anderson Moo
Cozy Queen Room
Stayed in Feb 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 13, 2025
Good service and clean
Response from Property: 尊敬的賓客:您好!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受!歡迎您再回來入住
Kieren Hagan
Panoramic Twin Room
Stayed in Sep 2024
Travel with friends
9 review
4.7/5
Amazing
Posted on Nov 7, 2024
Nice clean hotel,a little out of the way but didis are very cheap. Staff are friendly and their English is good
Response from Property: Thank you for your honest evaluation. We appreciate your feedback and will share this information with our team to improve our services. We sincerely hope to have the opportunity to welcome you back to our hotel in the future so that we can provide you with better service!
HHB
Cozy Queen Room
Stayed in Sep 2024
Couples
38 review
4.5/5
Great
Posted on Oct 11, 2024
Location is not bad… nearby shopping mall
Outside of hotel might not look good .. but inside is good..
Response from Property: 您好,感謝下榻小店,很抱歉,這一次我們沒能帶給您完美的入住體驗,希望下次我們可以繼續為您提供無微不至的服務和一應俱全的設施,滿足您在入住期間的各方面需求。我們誠摯的希望,在不久的未來能夠與您在酒店再度相遇,以讓我們有機會為您奉上更加温馨備至的服務!
DroxWong
Panoramic Twin Room
Stayed in Mar 2025
Family
10 review
4.7/5
Amazing
Posted on Apr 6, 2025
Good location since there are lots of restaurants nearby. The staff is kind to provide assistance.
Response from Property: Dear guest, hello! The stream flows slowly, and time is soft. Thank you for your support and affirmation. We will continue to provide excellent quality and more perfect service as always. Thank you for your support and kindness. We look forward to receiving your full five-star rating during your next stay! Xiaorui wishes you a happy day~~
Jamor
Cozy Queen Room
Stayed in Jul 2024
Solo travelers
51 review
4.5/5
Great
Posted on Sep 3, 2024
The room is perfectly clean, the staff is friendly and the location is very convenient when exploring Shenzhen as a tourist. The breakfast is not very good though.
Response from Property: Your affirmation has become the most beautiful embellishment in our lives, your simple words are the motivation and source of our persistent efforts, you can imagine the way you look when you tap the keyboard when the corners of your mouth are slightly raised You reflect the problem of breakfast We have been giving feedback to improve I hope you come to Shenzhen again to play We can also provide you with a perfect stay experience, I wish you a smooth work and can experience all kinds of small happiness every day. All the staff of Ruixi are looking forward to your visit again!
C.
Cozy Queen Room
Stayed in Jul 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Clean room and close to a local neighborhood with many affordable food options. Good value for money , can’t ask for more. Frontdesk staff were helpful by giving us a LOT of water when we requested and smoothly processed our extended hours procedures. TV also had a lot of viewing options.
Response from Property: Hello, distinguished guests! Get your recognition is our greatest honor, but also give us great power, let us in the future service of continuous improvement, continuous innovation, look forward to your visit again, we wholeheartedly for your service!
Guest User
Cozy Queen Room
Stayed in Jan 2025
Couples
9 review
4.0/5
Very Good
Posted on Feb 24, 2025
Very conveniently located by the Ping'An Finance Tower. The rooms were spacious but the noise carried from the hallway and the windows did not insulate very well.
Response from Property: Thank you very much for your review, it is our duty to provide a comfortable, superior environment and service to every guest staying at our hotel. Thank you very much for taking the time out of your busy schedule to leave us a valuable review, we will continue to work hard, and look forward to seeing you next time.
Anonymous User
Cozy Queen Room
Stayed in Jan 2025
Travel with friends
6 review
3.7/5
Posted on Apr 2, 2025
Is not bad and is 5 mins away from the metro station but is better to take taxi. Nearby is quiet but not much restaurant choice.
Response from Property: 感謝您坦誠的評價。您的住宿體驗未達到您的期望,我們對此深感抱歉。我們非常感謝您給出的評價,我們會與我們的團隊分享 這些訊息,以便對服務做出改進.我們誠摯期望未來能有機會歡迎您 再次光臨我們的酒店,以便讓我們為您奉上更好的服務!