Carl Jason
1 Juli 2023
I hate to leave reviews like this. The hotel was promising when I arrived. The check-in process appeared to be pretty smooth and easy. This was a plus for me, as I had just spent the entire day at an amusement park. However, after I had showered and geared down for bed they called me and said that I must come back and take more photos because the attendant who took my photo when I checked in was careless. Perhaps he was new? At check-in, I posed for a while and kept asking if it was done, and he never responded. He only responded that I was finished after my friend checked to verify. So, it was very annoying to go back once I was already relaxed from an exhausting day. I asked for some type of compensation due to the inconvenience of it all. They would only offer breakfast, which I already paid for (plus, they don't check to see if you bought breakfast when you arrive). This was a shame because other than this I would probably recommend this hotel, but I won't go back or recommend. I believe service should be first and foremost at a place like this, and it is lacking here. There are better budget friendly options in Shenzhen. Stay at one of those.
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