One star is too high. Absolute disaster of a Christmas Day. Pre ordered yet they ran out of stock for all courses. And we pre paid! Regretting that massively… Took 30 minutes to be sat down. An hour to get some awful looking appetisers. No welcome Prosecco, tables filthy, ran out of drinks. We had to drink wine in half pint glasses as they had no clean wine glasses. Shocking quality of food, can tell they literally ran to a corner shop for ingredients. Took two hours to get any food. We left after the mains, where we got no Yorkshire puddings or roast potatoes. The poor staff looked traumatised, and were crying. Stonegate should hang their heads in shame. The worst Christmas Day we’ve ever had. The owners knew what they were doing… they ran stock low as they knew they were going, took our money and left their poor staff to pick up the pieces. Scumbags.
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