Ulasan Somerset Jeju Shinhwa World

Check-in dan check-out cepat dan nyaman, dan check-out drive-thru yang tepat, terutama untuk Kosi, patut dipuji. Fasilitas akomodasi yang sangat baik, tak perlu dikatakan!

Love this resort; a lot of facilities & activities to do in this resort. Love the apartment-like resort that we felt like we were home after check in👍🏽

Room are clean and modern. Lots of privacy Due to it is Service Apartment style, 1- you need to sort out your trash and bring it to the bin ( Fine will be imposed if is not sorted or clear out ) 2- you need to wash up your dish and put in back in cupboard before you check out. You need to go over to Marriott hotel if you wanna swim.....not within the compound. There are free parking lot, open and spacious, so if you drive in Jeju is great. Shin Hwa Marriot ****** and hotel is a 3-5 min drive away. Shopping and bowling arcade with lots of eatery in the mall area.

The apartment is very near to the theme park and provides free theme park admission. However, we need to drive out to get to the other attractions. Convenience store is nearby and the sauna and indoor swimming pool is a plus especially during cold weather. The apartment area does not seem to be solely owned by the hotel organisation. Therefore, there may be a mix of residents and tourists.

- Apartment is spacious and well-equipped. Very cozy and comfortable for a holiday home. Suitable for family with kids. - Impress with Front desk service in resolving our lighting problem. Special thanks to Mr Yin, the Manager. - Parking lot just right outside the apartment. - Will definitely stay here for my next trip.

Excellent value

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Good accommodations for family trip.

써비스도 좋고 분위기도 좋고 수영장도 좋고 주변 가까운곳 한귝음식점도 있고 츄비츄비에서 간단하게 새우튀김먹으면 저렴하고 좋아요

두번째 방문입니다. 전반적으로 청소자체가 안되어있었고 온돌룸 침구엔 속눈썹 머리카락 등이 있어 교체요청했고 토퍼가 매우 낮아 바닥에서 자는것 같은 불편함까지 있어 토퍼만 부탁드리니 요금추가가 된다고 했습니다. 다른 호텔만 해도 심지어 펜션도 추가요청 드리면 서비스로 하나 더 주시는데 서머셋은 작은것 하나도 추가금액을 받는 듯 합니다. 바닥은 당연히 찌글찌글 발바닥에 묻는건 기본 얼마나 청소를 대충하시는지 먼지 뭉탱이가 굴러다녀 주어다가 쓰레기통에 버렸고, 2박3일이라 하루 자고 다음날 청소요청드리니 이틀에 한번 청소하니 청소기 대여 해드린다고 하여 대여후 직접 청소했습니다. 또 안방 욕실에선 쾌쾌한 냄새 하.. 24개월 안된 아기 둘도 있는데 청결상태 최악 이였어요. 가격을 저렴하게 갔다고 한들 엄청 싼 펜션은 아니자나요? 좋은건 조식이 맛있고 아빠없이 엄마들과 아이들의 여행이라 만4세 남아 수영장에 들어가고 나올때 도와주시는것은 친절하고 좋았습니다. 2년전에 방문했을땐 쾌적하고 좋아서 재방문했는데 실망스럽네요

房間寬敞，設施現代，服務禮貌周到，全家人都很滿意，給我們的濟州島之旅增加了一抹亮色，超級感謝！

客服人員接待國外旅客的能力很好 公寓的設備也很齊全 跟住在自己家一樣方便 樓下就有便利商店和麵包店、炸** 隨時都能補充熱量

濟州島的盛捷服務公寓總體比較適合一家人，有點像小區自行入住，酒店打掃三天一次，對於旅行家庭稍微小了些，畢竟玩水需要勤換浴巾，這方面體驗感稍差。 另外，我們去濟州島前有提前看天氣，顯示衹有兩天有雨，結果到那手機連連接到雷暴天氣的警告，顯示一週衹有一天不下雨...因為我們是生日出行，原計劃在那裡過生日，但天公不作美。所以想提早離開兩天，這裏麪要額外表揚攜程的服務人員，工作做的用心。攜程客服與酒店溝通幾次無果，又找主管對接，但酒店都不能同意退提早離開的酒店房款，但酒店房間當時並未住滿，我們離開提早2天提出也未影響酒店銷售，但還是不行。最後攜程客服説攜程會給我安撫金，因為是我的生日，也沒有給我滿意的結果。這點非常讓我暖心，雖然沒有幫我達成退房費用，但攜程的態度和服務都讓我感到是處處為客户着想和服務。這裏必須要給為我服務的攜程客服們點贊！ 最終我們自己去大堂再次找前台溝通情況，酒店經理最終同意，我也沒有要攜程的安撫金。相互理解及信任的服務和溝通，才是最好的體驗。

房間非常大，3室1廳。每個房間都有獨立的温控。客廳的空間也非常大，廚房設施也比較齊，沒有微波爐，衹有烤箱不是很方便。再就是韓國的這垃圾真的有點麻煩，因為屬於公寓，所以要求做垃圾分類，但是沒有很具體的説明怎麼區分。以及丟垃圾應該是有時間點的，所以最後衹能分喂完放在了廚房。