Ulasan Jozankei Tsuruga Resort Spa Mori No Uta

Kami selalu suka menginap di hotel pemandian air panas Grup Heya, tapi sayangnya ini adalah Hotel Pemandian Air Panas Heya paling bobrok yang pernah kami tinggali. Pada dasarnya, ruangan ini memiliki desain tertua. Anda memerlukan kunci untuk membuka pintu, dan label kunci yang besar tidak nyaman untuk dimasukkan ke dalam tas tangan Anda. AC-nya juga kuno, kerannya ada dua saklar air panas dan dingin. Yang paling merepotkan adalah harus memasukkan sneakers ke dalam loker sepatu di ruangan super mini saat keluar masuk. Kami berempat yang menginap di sini harus antri untuk menaruh sepatu di ruangan mini ini waktu. Bagian ini hanya dapat menampung satu orang. Belakangan, kebetulan saya bertemu dengan keluarga besar lainnya yang menginap 6-7 orang, semuanya antri lama hanya untuk masuk ke loker sepatu di ruang mini dan membuka kunci serta meletakkan sepatunya. Dengan desain seperti ini, mengapa Anda harus melepas sepatu sebelum berjalan ke koridor.

Hotel ini sangat indah dan berjarak satu jam perjalanan dari Sapporo. Sudah termasuk sarapan dan makan malam, semuanya prasmanan. Saya sangat puas. Pemandangan restorannya juga indah. Di hari bersalju, sangat nyaman untuk mandi. Hanya saja kamar mandi di dalam kamar agak kurang memuaskan, kecil dan desainnya kurang masuk akal.

Prasmanannya biasa saja, menginap di kamar onsen pribadi, perabotan sudah ketinggalan zaman, sandal jelek, tidak sepadan dengan uangnya

Layanan: Kami memanggil gadis bernama "Xie" melalui Shijima dan mengatakan bahwa segera setelah kami tiba di Hokkaido, kami akan tinggal di Tsuruga Sadankei ~ Danau Tsuruga Shikotsu ~ Danau Tsuruga Toya ~ Tsuruga Onuma Sikap Danau Tsuruga Shikotsu juga buruk. Lalu pihak hotel meminta maaf dan mengatakan akan mendidiknya, tapi menurut saya itu tidak cukup. Ini pertama kalinya saya menemui "pura-pura cuek" saat menginap di hotel di Jepang. Keluarga saya mengatakan mereka tidak akan pernah pergi ke hotel ini lagi. Saya berharap Ctrip juga memberikan masukan kepada pihak hotel dan menanggapinya dengan serius. Selain itu, kami ingin memuji platform Ctrip. Ketika kami mengetahui bahwa kami menginap di kamar premium tetapi makan di prasmanan dan tidak mendapatkan makanan perjamuan yang layak tetapi menghabiskan uang untuk memesan makanan, Ctrip tidak mengatakan apa pun untuk mengakui hal itu setiap agen memiliki konsekuensi yang berbeda setelah mendaftar di platform. Tamu bingung dan membayar selisih harga kepada kami. Kami harus berterima kasih kepada manajer layanan pelanggan Ctrip karena telah menindaklanjuti tepat waktu dan berkomunikasi dengan hotel untuk memahami dan bersimpati dengan tamu suasana hati.

Hebat, ramah keluarga, layanan hebat Makan dengan baik

stayed here for two days ，the hotel is in a good location and it's a relatively nice hot - spring hotel in the local area. Here are some aspects that I found a bit inconvenient during my check-in, and I'd like to share them with you. 1. The housekeeper suggested wearing the clothes and slippers provided by the hotel. It's a pity that all the sizes are the same. It doesn't matter much about the clothes, but the slippers are too big. They make it extremely difficult to walk and it's very easy to and fall. 2. There are a lot of steps in the room. An elderly person in my family tripped and fell when going to the toilet in the middle of the night. You must be careful at night. 3. Most of the customers are Japanese. As for payment, they can only pay in cash or use Visa or Master cards. UnionPay cards cannot be used here. 4. One last thing to pay special attention to is the door of the room. You need to lock it additionally both when entering and exiting the room. If you don't fasten all the locks from the inside when you come in, people outside will be able to open the door. We've already had the embarrassing experience of three of us lying in bed when a group of people suddenly burst in from outside. Please keep this in mind.

The staff are very nice and helpful. They can speak good English and that helps us a lot. We only spent a night at the hotel and had to leave at 6am in the morning for the airport. The hotel was very considerate and very kind to allow us to substitute the lunch buffet for the breakfast buffet which otherwise we would miss. The hotel was on the mountain and the cottage was nicely decorated. We spent a very romantic night in the snowy weather enjoying the cozy onsen. The food at the dinner buffet was very delicious and in a great variety. We are thinking about returning for a longer stay.

Excellent experience! We had a good time - great food, great service & onsen. The time spent there was limited (late check-in & early check-out), did not have the chance to explore the surrounding which is a pity.

Stay 4 -5 times all will return again. Room, Onsen ,pilow gallery, buffet dinner. All staff service mind very impress. Shuttle bus three times from makomanai station available for free.

Very good onsen and service 😊

Beautiful hotel not too far from the main onsen street. However, this provides a secluded environment for the hotel to feel very resort like. Decoration and design was classy and top notch. Onsen was good with multiple indoor pools and 2 outdoor pools. Buffet food choice and quality was top notch for both lunch and breakfast.

Excellent onsen n near the town . Staff was very friendly n budget was good. Buffet dinner n breakfast was amazing

Good hot spa with air and nice sauna, lobby

Fantastic hotel Amazing dinner 😋