Babbling Brook Inn

Very cute storybook-esque inn. Our key was not in the lockbox, but staff was quick to arrive and provide us a key. Great customer service!

This was our second stay. Location and layout is still charming, but we missed the lovely breakfast they used to serve. Check in was through key box so zero interface with staff.

The front desk isn’t staffed except perhaps briefly in the morning, so you call someone to help. The place is sadly neglected and a bit damp and smelly, but has tons of potential and charm if someone sold just renovate it. Location is cute and the grounds are nice. In the phone the staff were helpful. It’s a unique property that is a bit rundown.

A wonderfully charming property! Doesn’t have “all the bells and whistles” — would be nice to have a fridge in the room, for example. However, the staff were very nice and the environment is gorgeous. Feels a bit like a village in a fantasy novel. My husband and I would stay there again, and definitely recommend it.

This place is riding of the coattails of what used to be. I’ve stayed here previously in 2019 and it was amazing. The rooms were old but it was all upkept very well. Staff was friendly and the free breakfast was nice. My husband and I just had an overnight stay, and it was quite literally one of the worst experiences we’ve had at a hotel. First, we got an email saying our room was ready but when we arrived to check in we were told it was not ready and we needed to wait. Took about 45 minutes of waiting till we got to the room. Then they put us in a room that we did NOT book. We booked the Tennyson but when we asked the front desk about it, all she said was that they no longer use that room at all and that apparently it’s broken down and gross. Whatever I guess, but later I found out that the room does exist and someone is staying in it. The woman in the room told us that she stays the overnight cause she’s part of the staff. Sure makes sense, but if the room wasn’t gonna be available why didn’t the hotel contact us ahead of time? And why did the front desk lady give me a total BS lie? Makes no sense. Lastly, the room itself was HORRIBLE. Not at all what they are advertising with pictures on here. Do NOT be fooled. They put us in artist retreat, and it was gross and none of the antique furniture from the pics were present. Just a dirty couch that looked like it was found in a free yard giveaway. Photo of room attached for reference. Compare it to the ads.

It was a rather relaxing stay, the pictures make it look bigger than what it is in the rooms, but the elegance make up for it.

When we arrived, there was no one at the property and we had gotten an email about how to access the key in the lock box, but the key to the gate was missing, and when I called to ask for someone to come help the person who responded was not very welcoming and made it seem that I was inconveniencing her by asking for the key. Finally, someone came and let us in, but when I called back to ask if they were going to bring us a key so that we’d be able to get it later she once again was very dismissive of my request. We never actually got a key to the front gate. They just left it open. In addition there were stains on the carpet in the room. Also, there were no bedside tables next to the bed so you had to put things on the floor if you wanted to be able to access them at night. I would not stay here again.

The room wasn’t anything like the picture on the website. It smelled like mildew, the rug was wet in places, and there were many bugs on the bed. Not bedbugs, looked more like termites. The beds weren’t made the next day and the TV didn’t work. There wasn’t an Innkeeper to talk to. All in all, a huge disappoin**ent. I spent more than $150 more per night than another nice place to experience luxury. Didn’t happen.

There was no staff to greet us. I received a voicemail with brief instructions on how to check in. Room looked nothing like the photos. As soon as I went in, the room had a strong musty smell. There are chips and stains all along the walls and blinds. We decided to still stay the night since the room was expensive. I realized there were several areas in the room and bathroom that had black mold. I read a review that the guest’s sheets were stained. We decided to check our blankets and sure enough, there were a couple of odd stains. Everything was just so bad that we decided not to stay the night. It was $300 down the drain but we feel incredibly misled and cheated by the photos. Please read the most recent reviews and you’ll see that we were not the only ones who had this kind of experience.