Marina Hotel by Belvilla

STAY AWAY Where can I start lol. Well when we got there the smell of pot hit us. Then we got sent the key code for the room and walked in feeling very upset as the pictures on line are nothing like true life it's run down smells and looks bad. Tried up on the way to room as flooring up. Put pin code I door and opened only to find someone a sleep on the bed. Found a young man in bar that helped us and we then was told it was the wrong room mmm but the door code worked on it. Then was sent to the same room again. 3rd time lucky was sent to another room. On the way to that room found the plaster of the walls was coming off, floor coming up, tea and God knows what else over the wall. Walked into the room and looked around and walked back out. Bed springs coming out, carpet with stains over, bed cover for a single bed, toliet with wee stains, Detector with sock over it. Pulled back the bed sheet to find bits of food. Dust ever where. Then find out Homeless sleep there

Never have I stayed at such a dirty disgusting place EVER, 11 of us arrived on Thursday for the bank holiday weekend as attending the National Scooter Rally until Monday ,upon arrival the desk was abandoned, one of our group was tx the codes for the doors ,we all proceeded to our rooms and after dropping off our luggage met in the bar area to gasps from each other about the state of each of our rooms ,not only had they NOT BEEN CLEANED ATALL,curtains were all almost hanging by a thread ,the nets were all yellow, cut and ripped ,dirty bed bases ,filthy carpets ,I had no kettle or even a chair to sit on ,rubbish thrown on top of wardrobe, rubbish behind the bed and litter still in the bin ,everything was in disrepair, bedside lamp not working and no light fitting in the bathroom, we were all disgusted, we carried on with our evening and the next day the manager requested full payment from us for the duration of our stay ,we handed over ,over £2.000 ,and I did question why the rooms hadn't been cleaned ,he assured me they had ,to which I stated AGAIN they hadn't he said the cleaners must just be going in and not doing their job ,surely it is the job of a manager to check this ,we did have clean sheets but the duvets needed the skip and so did the mattresses ,and we only had one hanger in one of the wardrobes for 11 people for 4 nights ,the tv was also water damaged and no remote either the view from my window was like a junk yard with all the disgarded and broken items from the rooms ,absolutely disgusting, some of the group have stayed before but said it now needs condemning as apparently being let out to asylum seekers ,NEVER WILL ANY OF US EVER COME BACK AND I HOPE ENVIRONMENTAL HEALTH PAYS THEM A VISIT EXTREMELY ANGRY 😠 😡 and felt not only ripped off but extremely unclean for 5 days and have not stopped scratching my arms in since I returned last Monday Afternoon

Very basic hotel, dated and extremely scruffy but the important bits were fine, bedroom absolutely okay as a bare bones affair. Shower and bathroom not too amazing but overall okay. In fairness it’s advertised as a budget hotel and it is, check is a DIY affair so read the blurb. Main issue was the fact that the place appears to double as some sort of a hostel for some fairly scary looking characters who don’t appear until after dark and that’s where the fun begins. At around half midnight we were woken by someone knocking loudly on the bedroom door. At first we decided it was safest to ignore it but after a minute or so it got louder and more aggressive. In the end I opened the door (against my better judgement) to a scary looking vagrant who was insisting we were watching tv at a loud volume. After some convincing him that the tv wasn’t on he left; truly scary stuff as he could have easily been carrying a knife with a malicious intent. We were both left shaken and the rest of the night was spent listening out for other stuff and it wasn’t long before the next occurrence which sounded as though someone was attempting to climb the wall outside. Anyway, thankfully morning came and we survived but all in all a truly terrifying place. My advice to anyone thinking of staying here is please don’t but if you do make you you are suitably equipped in terms of self protection equipment!

Just avoid. I’m quite tolerant of places and hotels but this shouldn’t be advertised as a hotel, it’s more of a hostel/halfway house. On arrival there was no one at reception, after asking someone that appeared who worked there how do I check in to which she responded “it’s nothing to do with me” which quickly followed up with “hang on actually” she did manage to find someone to check me in. The bloke who checked me in was nice enough but I knew as soon as I got to the room there would be trouble, he apologised about one of the guests singing who had been singing for “2 days” at the top of his lungs in the room across from me (and was still singing! - awfully might I add). When I got in the room it appeared bearable at first so I was fine with it but once I got in and settled I realised that it was actually filthy, thick dust everywhere including on ceiling fan which I almost turned on, I have allergies so they started flaring up. Again, as I said I’m normally quite tolerant and it was only for one night so I thought I’d put up with it, then I could smell ****! Someone was clearly smoking it in the building, and then the singing from the drunk guest started again and so I went downstairs to complain but there was nobody to complain to, I went outside and tried ringing the number left on reception multiple times but just got cut off every time, it didn’t even ring!. So I booked another hotel and left. It appears after talking to the taxi driver about my experience that the council has a contract with this place and is used as a halfway house. Not for tourists the only good thing about it is the location. I wouldn’t recommend to anybody!

The only positive side of my room was the bed. The rest of the room was disgusting. Dirty bathroom and shower. No wardrobe or bedside cabinets, or anywhere to put your things on ! Milk was off. Sockets for plugs were none existent, I had to prop my things on a chair and the bin to reach the sockets. As for the clientele, they mustn’t sleep……….banging on doors until 1am, not good when you’re a coach driver trying to sleep and be alert for the next day. Basically avoid this place like the plague.

Had to abandon our stay mid way, majorlynmisleading listings and terrible maintenance issues. Zero concern for cleaning or repairs. No working heating, leaks in one room everything broken. All the money seemingly has been spent on a street food area. We came here before when it opened as an OYO and it was great sadly no longer. Booked two Rooms a Double marketed as a Deluxe Seaview and a Standard Single. On the website these where shown to be modern rooms and the double actually having a double bed not twins put together. The standard single had water pouring from the roof anytime people above showered or used their taps. Mentioned this to staff and was told it wasn’t a concern as long as it wasn’t on the bed. The standard single had a 32 inch TV the deluxe had a broken 10inch. Which was weird. The single otherwise seemed to have been redone. So strange a basic room was much better than a premium one? The “deluxe room” had no working heating, broken lights, broken tiny TV, broken windows, holes in the walls, broken bathroom with broken floors, a broken hairdryer and filthy shower. The bed was meant to be a double but was made up of a soiled single and another single shoved together, carpet is threadbare, so much damage in the common areas and a smell of a full grease trap throughout. Which was off putting. The bar area as massively noisy all night on Friday until late, great it’s popular but not so much for hotel guests. It’s really confusing why not put a little bit of money in repairing I know it’s a really hard time for the industry at the moment but why market things as deluxe it is very misleading if they are lesser than your standard offering. Welcome was really friendly but beyond that not been able to really get any help only via *********** getting involved no one at the front desk otherwise. Repeatedly fobbed off by OYO support. Having had a great stay here previously but bemused. Would not be returning.