Hotel Zelos San Francisco

Absolutely loved this hotel. Staff were amazing, and the rooms comfortable. Will definitely stay here again

Quick overnight stay for an event we attended in SF ( we only live an hour away). Would definitely stay again! Employee at check in was super kind and friendly, room was cool, great aesthetic and vibe for the whole hotel.

The spa in the room worked Well, the shower had nice water pressure. The soaps smelled great. They comped us for the issues we had so I will Go with that.

Walking distance to the Museum of Modern Art and a bunch of cute restaurants. Staff was friendly and helpful. Valet parking was $55 which is on the lower side for the area. Highly recommend the lovely rooms.

The staff was nice. The rooms were clean. Locked front door and key card elevators gave a sense of security. However not the hotels fault but it's not the best area There are way worse though. In the hotel we are charged 40 a night for the resort fee. The 24 hour gym was not open 24 hours as I found out when I was going to work out at midnight cause I was restless. Apparently the Dirty Habit floor which is the 5th floor I think was not open on Sundays or Mondays as we found out when we went to grab a half of a drink with the 10 dollar voucher we were given. The concierge was a service I didn't see but was advertised. When we arrived and when we left we had about 6 or 7 pieces of luggage and had to get a cart and go up 7 floors and down a qtr block hallway to load and unload. Then we had to wait on the street with our luggage when we checked out and had to run 7 bags across the road where the ride share pick up is for the hotel. Then we couldn't find an ice machine that worked nor did the water stations work and they didn't have a store so after flying in and settling we realize we don't have any drinks or snacks and we haven't eaten dinner and guys SF is half empty. So much stuff out of business, everything closes early. Not convenient at night. The rooms were small, bathroom next to the bed with just a sliding wooden door and no fan or window. ******* lists our original room at 300sqft and the upgraded room was only 280 so little bait and switch by the app.

Place smack in the middle of everything, so easy to explore San Francisco. Trader Joe’s next door was a win. Staff was excellent, Jeff helped me check in and even checked in early. It was a nice view too. Will stay here again soon.

Right off of Market St - central to lots of things - the Ferry Building, Union Square, MoMa, etc.. Staff was extremely nice, rooms were great. I would highly recommend this hotel for a stay in the city.

I prepaid for my room weeks in advance however when I got there they charged me again for my room and deposit. The first night I received a call at 830pm that my husband was too loud because he was excited saying wow babe look at the view out of excitement. The food at the bad habit restaurant was not good. The room was very clean and the bed was the most comfortable bed I’ve ever slept on. The staff was very nice but the incident with the double charge was very upsetting.

We loved our stay at the Hotel Zelos. The rooms were clean and neat and the bed was so comfortable. The front staff was very friendly. Our only issue was with the staff in the dirty habits restaurant. They were very inattentive and slow to serve. But overall the hotel is an excellent place to stay in the downtown area. We saw lots of interesting people on the streets but never felt unsafe.