We reserved, pre-paid 2 rooms and got confirmations. It took the hotel reception 45 mins to check in 3 couples in front of us. When our turn came they told us they had no rooms for us and told us to wait while they found us another hotel. 30 mins later they gave us rooms in a hotel 18km away! (Fortunately that hotel was great) My advice is never book at the Risech. Staff are useless and we never got one apology from the 2 of them.
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