Chez Georges

I had three wonderful days at Chez Georges in September 2023. The Hotel is a quiet, well hidden space within the lovely centre of Santa Teresa. The concept is a very personal, elegant and somehow minimalistic approach. In some ways it felt like a luxury B&B, with beautifully arranged interiors in the common areas and simple, yet high quality rooms. If you go, please give a warm hug to Vanessa and Mohammed, how took care of me in a stressful situation. I feel thankful for them, my time at the hotel and the amazing city of Rio de Janeiro.

We had an absolutely delightful experience during our stay at this hotel. The architecture of the house and the carefully chosen furniture truly left us amazed. However, what truly made our stay exceptional was our host, Mohamed. His warmth and kindness created an inviting atmosphere, and his extensive knowledge about the house and the city of Rio enriched our visit. Mohamed's insights and explanations added a unique layer to our experience, and we couldn't have asked for a better host. We genuinely hope that every guest of this hotel has the chance to meet and interact with Mohamed. His presence added an unforgettable touch to our already fantastic stay.

I found Chez Georges after searching for boutique Hotels in Rio and this gem looked amazing. With the history and interesting design interior and architecture, I decided to book. As normal, I book stays direct with the Hotel, so it is easier to change bookings and also save them for agent fees. When I booked, I used my creditcard details to secure the booking. On their own booking page. Then I tried to organise a event with my customers in Rio, and the feedback I got was that this could be arranged in a good way, but I need to pay for my room by wire transfer or paypal first. That was a surprise, since I have already secured the booking with my card. I do not want tu use wire transfer and paypal is not accepting my creditcard brand. Then I followed up with calling Chez Georges over 5 days, at the same time, sending an email every second day. No-one picked up the phone or answered my emails. I am arriving in Rio tomorrow, and I booked another boutique Hotel today - in which immediately dedicated one of their staff on whatsapp, to answer any questions and give recommentions. That is without any requests from me. So disappointed about the the "service" and "follow-ups" from Chez Georges. Either they are about to go bankrupt or have no respect for their customers. Due to their great designs, history and architecture, I gave two stars instead of one.

Went to a pre-paid dinner that would start, as announced, punctually at 19:30h and finish at 21:30h. We were the first ones to arrive and after 21:30h we hadn’t received even our Welcome Drinks. Extremely disorganized! The menu was completely different from what was announced for dinner on Nov 6th at their account on Instagram. Several people left the place even before getting the main dish. A shame from the beginning to the end. Asked for my money back even before touching anything after 21:30h, but they refused it. It’s a place never to go back.

Do I even want to let out the secret of this place? Only because the staff will benefit or else I would never let it be known that this is Rio’s best kept secret. An architectural gem nestled in the hills of Santa Teresa this BEAUTIFUL home/Airbnb is a place for relaxation and luxury. The photos are every bit as good in person and EVERY single detail is looked after. The breakfast (included) was hands down the best in Brazil with lovely accompaniments and custom eggs to special orders - nothing is too much! The property offers private chef meals, massages and a staff that attends to anything you need. And I mean anything! They spent two hours helping me book a flight!! The rooms are comfy with exquisite decor, lovely bath amenities, great AC, quiet, etc. and the view from the pool deck…wow, I could drink coffee there forever! The location is perfect and walking to restaurants and shops in the area is only 5 min away. I am honored to have stayed in this home! Thank you thank you thank you Chez George!

Uma casa para os amantes do design, história, música, conforto, e uma das vistas mais espetaculares do Rio de janeiro