Ulasan Holiday Inn Express & Suites Plano East - Richardson

整體還算滿意，每天都有免費coffee提供，提前預訂可能拿到比較好的價格吧！屬於連鎖酒店，服務還是説得過去，但是也不是特別好的那種

非常乾淨，還有冰箱，微波爐太方便

無論什麼時候，前台永遠沒人。辦入住前台服務態度也不好。打掃衞生的人員每天很尖的東西很早敲門。酒店窗户單層，每天聽到高速的汽車加速的聲音，就彷彿睡在應急道上。

🧹衞生：幹凈 🔔服務：熱情 🍃環境：舒適

We were greeted by the sweetest hostess- Ali maybe. Saturday, March 23 mid afternoon. She was friendly- helpful and made us feel so welcomed.

I had 2 rooms booked for family on this trip. Our hotel bathroom doors would not stay closed in both of the rooms while we were taking a shower. This caused the floor to become very wet. We contacted front desk but we were not given a friendly response and nothing was ever done. We had to use extra towels to wipe excess water. Also, the chaise lounge in our room had playing cards underneath cushions. Closer detail needs to be made when cleaning rooms.

Our room was very clean and comfortable. The breakfast was great. The staff was courteous.

Personnel was professional, personable, and caring. Room was very clean and the bedding comfortable. Enjoyed my stay and will stay there when I visit Plano.

I was lied to -- the pool was unusable. I only booked at this hotel because of the indoor pool, and then when I went to use it, the water was freezing and the staff admitted that the pool has been broken for some time. If you want a pool in winter, do NOT stay here.

Clean, comfortable rooms, decent breakfast. The front desk was quick to provide toiletry items we had forgotten.

We had to switch rooms because there was a crack in the ceiling and water was leaking on our kids heads

Very nice staff, everywhere was quiet, beds and sheets were very comfortable, very very clean everywhere, free breakfast had lots of options! Highly recommend, will stay here again

The staff was always friendly and helpful. I stayed for 4 nights and the staff was always friendly and welcoming. The breakfast was always refilled and was warm and appetizing. I have stayed a few times and will stay again when im in the area.

The hotel had an amazing assortment of breakfast items to choose from each morning. If you left hungry, that was your own choice. The staff doing check in and the breakfast each morning were so pleasant and kind. The only down side to our stay was the pool. There's not a way to put warm water into the pool. The pool is about 45-50 degrees year around. Even though it's an indoor pool, you can not use it year round. My children were disappointed because we chose the location for the indoor pool because we were staying for 5 days. The hotel is perfect location to Dallas and easy to get to. The ease of getting into and out of the hotel is nice being right off hwy 190. Definitely recommend unless you want an indoor pool then choose another location.