Ulasan Lying Cloud Hotel

Good location with lots of amenities

We had a great stay at the lying cloud. The hosts were very kind, the bed is comfortable, the water hot, and the hotel is really close to everything in the city. We liked the breakfast. We slept great. Had a nice time

We could not say enough nice things about this hotel. We had a very enjoyable, relaxing 10 days which was just what was required after a busy semester at work. The two young ladies and one young man at the front desk were extremely helpful and kind (I only know two of their names, Xiao Luo and Xiao Xiang). They were not over bearing and in our faces ever. They were able to help us with every request we asked for when we wanted or needed something. Having a language barrier was never a problem and they were so attentive to our needs via wechat. They were prepared to help with a driver to any sightseeing you wanted to do. There’s great restaurants and things to see and do within walking distance of the hotel too. The cleaning staff were very pleasant from the lady around the pool to the lady cleaning our room. Breakfast had two options, noodles or rice congee, it was always served with a great number of side dishes, more than enough choice from cereal, eggs, bread, as well as milk, a number of freshly prepared vegetables. Due to the great breakfast we rarely ate lunch. You just didn’t need to. We rescued a dog while in Xishuangbanna which the reception staff were really helpful with some of the things we needed to do with the dog! We have stayed in many hotels around the world and Lying Cloud was definitely a highlight. Great location, clean and modern room with good amenities, wonderful front desk staff, clean and well maintained pool and outdoor area at a very, very reasonable price. This hotel came recommended to us via a colleague and we would highly recommend it to other foreigners and Chinese friends too!

This was one of my favorite hotels that I have stayed at through all my travels. I stayed in the "cloud" room, the guestroom that looked like sleeping inside a cloud, and it was really nice and spacious. Cleaning crew were really nice and friendly, kept the room really clean. The bartender left to go see family, but the front desk staff was more than willing to step in and make drinks for my friend and I as we sat by the lovely pool.

I had read the previous reviews before booking and felt a little tentative based on what people had said about service. Well, Either those people are complete liars or the staff read those reviews and upped their game but they have done an amazing job here. I stayed for a week and a friend stayed in another room, for the price for the location, for the cleanliness, for the amenities, and for the kindness of the staff I will always always stay here when coming back to this area. Breakfast isn't a choice, but it's huge and delicious. Housekeeping will clean anytime of day you're out, and the staff was WONDERFUL, welcoming, accommodating and friendly. A beautiful place. I had the suite next to the elevator with a balcony to the busy street and had NO problems having a great night of sleep every night. If you're worried about noise they give you earplugs in the room, but I never needed them. Great products and a huge bath that filled up quickly with hot water. Easy walking distance to the night market and lots of food and shopping. Thank you for a great stay!

The location is fairly good, but the street in front is kinda busy and noisy. Also lots of construction is going on around it. It's clean on the surface, but the overall building quality is definitely problematic. Also if you look closer into the corners or the bathroom appliances, it's not really cleaned well. It goes on with stains on the sofa for example. The bed and pillows are comfortable. Our room had a colony of ants in it..., which became annoying. Elevator is another problem. We had a room right next to the elevator and you can hear it at night and in the morning operating. It is noisy in the room and while you're trying to sleep. The service... is a headache. They are kind and willing to help and try their best, but that's about it. Staff is poorly trained, if at all. You basically need to tell them what they should do. Not refilling the toilet paper for example. Breakfast.... "we don't have this, we don't have that" then you need to negotiate with them what they can serve you for breakfast. That was just annoying. Overall, wouldn't recommend it. 位置相当好，但是前面的街道有点繁忙和嘈杂。它周围也在进行大量的建设。表面看很干净，但整体建筑质量肯定是有问题的。此外，如果你仔细观察角落或浴室用具，你会发现它们并没有真正清洁干净。比如沙发上的污渍。床和枕头很舒服。我们的房间里有一群蚂蚁...，这就变得讨厌了。电梯是另一个问题。我们有一个房间就在电梯旁边，你可以在晚上和早上听到它的声音。房间里很吵，当你想睡觉的时候。服务...就是头疼。他们很善良，愿意帮忙，尽力而为，但也仅此而已。工作人员缺乏培训，如果有的话。你基本上需要告诉他们应该做什么。例如，不补充卫生纸。早餐....“我们没有这个，我们没有那个”然后你需要和他们协商他们早餐能为你提供什么。这真烦人。总的来说，不推荐。

Nice experience

我在訂房間就備註了要安靜的不要拐角的房間，結果我們總共兩個房間全部挨着大馬路，車水馬龍的狗叫聲倒車請注意，説話聲沒有斷過，房間跟鴿子籠一樣，沒有衣櫃，床中間就是個縫隙，洗漱台不能放任東西，非常狹小，房間裏沒有桌子椅子，視頻裏是我自己從陽台搬進來的，衹能是把書包放在行李上，最關鍵的是唯一能透氣的陽台外面是垃圾堆，這就是我拉開窗簾離我10米的風景，我們是兩個房間住六天，肯定不能住啊，攜程客服協調升級房型到裏面的房間，酒店沒有能升級的合適房型，酒店一開始的方案就是我們可以選擇退掉後面五天的房間，第二天一早外間垃圾堆開始弄水泥沙子了，我決定趕緊離開，關鍵也沒有服務人員找我們調換房間，哈哈我以為酒店應該歡送我走趕緊給我退五天的錢，結果攜程客服説酒店要扣我2天房錢，就在北方小年和南方小年這兩天被欺負的熱淚了兩次，一直在維權和找個落腳酒店，這個酒店是我看着好評來的，半年沒有差評！奇怪吧，這麼破的酒店好評哪裡來的，我仔細看了評價大多是雲南IP的評價，23年的差評才是最真實的，本來想着你們不容易不差評了，我住一晚扣我兩晚錢，不差評愧對你們的服務和貪婪，好在攜程很給力，客服真的是非常維護客户的利益，我沒有損失還給了我其它優惠，請攜程嚴查這家酒店最多就是快捷酒店標準，這些好評哪裡來的，我用一天時間找到了一個真正的五星酒店，就在星光夜市對面，神奇的是價格是這個雲頂酒店的一半多的價格，那麼大的酒店才是你一多半的價格，早餐非常好，（雲頂這家就是個盒飯，）專業的服務尤其是女老闆天天在早餐區服務，大大的贊，沒有照早餐區，品種非常多，草莓很好吃甜甜的，下次如果入住肯定還是這家納加S酒店，好像這家酒店也上攜程了，我給大家避坑了，千萬別訂這個雲頂哦

酒店位置非常好，離星光夜市非常近，周邊吃飯也很方便，門口還有一家物美價廉的服裝店。酒店環境感覺在告莊屬於比較好的，有泳池孩子們可以玩水。特別要感謝的是小金，因為期間孩子有個網上考試，需要設定監控設備，跟前台説了之後，小金馬上幫協調了一間空置的房間，並提前幫佈置設備，保證了孩子考試的順利進行。總體來説，酒店各方面都較為滿意，打掃衞生也很及時，推薦。

在版納的告莊，也就是景區中心，非常熱鬧（如果睡覺特別敏感人士謹慎，我自己住的還挺滿意）附近星光夜市和小吃，飯店，咖啡店，洗腳按摩，旅拍店比比皆是，酒店裝修風格也深得我心，詳見照片！用的備品也很高端大氣，也附有洗衣機，方便我們出遊回來洗衣服（免費提供的洗衣粉，我自己另外買了洗衣液和消毒液）早餐也不錯，營養可口，蛋白質碳水蔬菜搭配平衡，如果不夠吃，還可以添加，有求必應，非常好👍打掃阿姨也很不錯，每天都徵求我們意見才來打掃房間，點贊！前台小姑娘小香也很貼心，臨走幫我提行李送到車上，還讓我帶了兩瓶水路上喝，非常滿意的酒店，兒子都捨不得離開了😘

很少寫評價 這家酒店絕對不是靠刷單上分的 ，我是發自真心的給好評！位置離星光夜市走路五分鐘 鬧中相對安靜，房間乾淨床很舒服 最關鍵沒有那種難聞的下水道味 管家貼心 問什麼都秒迴應。早餐的米線很香。下次來還住！

喜歡這個酒店。性價比高，關鍵是服務好，乾淨。賓至如歸，接送機，果盤，還有小禮物贈送。有游泳池，水很乾凈。地理位置方便，床品舒服，我不是託，他們也沒有請求我給好評，完全是我自願的。對了，還有早飯，很健康。很適合小朋友。前台那幾個小姑娘都特別好，長得好看又温柔，打掃衞生的阿姨忙不停，一直在掃地擦地收拾，總之很喜歡，下次還住這。

酒店在告莊，位置很方便，離機場大概9-10公里，離曼聽公園2-3公里。酒店本身周邊也很熱鬧很多吃的，到星光夜市步行就可以了。我在西雙版納住了3天都是在這家，酒店房間很乾凈，工作人員小羅也很熱情，環境也好，早飯非常豐富。（就是護髮素太難擠了hhh）

環境：環境很小資，適合慢生活，唯一可惜的是大廳沒有咖啡提供。 衞生：很乾凈的一家酒店，打掃也很及時。 設施：亮點是泳池，其它就是洗衣房沒烘乾機。 服務：前台服務員有問必答，特別是小香服務員，推薦了本地人才去的餐廳，十分感謝。