Ulasan The Westin Siray Bay Resort & Spa, Phuket

Tanggapan dari Properti: Dear TOMASZ WOZNICZKO,Greetings from The Westin Siray Bay Resort & Spa, Phuket!Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our beautiful views, excellent breakfast, and nice service. We're thrilled you had a very good experience and appreciate your recommendation.We hope to welcome you back to The Westin Siray Bay Resort & Spa, Phuket for another enjoyable stay in the future.Be Well,Rachata DaengwangThe Westin Siray Bay Resort & Spa, Phuket

Tanggapan dari Properti: Dear Choua,Greetings from The Westin Siray Bay Resort and Spa, Phuket. Thank you for your 4.5/5 rating and for your detailed feedback. We're pleased to hear you found our services and hotel views awesome!We sincerely apologize for the air conditioning issue in one of your rooms and that it was not resolved during your stay. This is unacceptable, and we will address this immediately with our Engineering team to prevent future occurrences.We also appreciate your feedback regarding the hotel's age and the need for a major clean-up, particularly concerning musty and moldy smells in ground floor rooms, and the condition of the shower heads and bathrooms. We understand your concerns and will share them with our Housekeeping and Maintenance teams to ensure necessary improvements are made.We value your honest feedback and are committed to providing a comfortable and enjoyable experience for all our guests. We hope that despite the issues you encountered, you were still able to appreciate the excellent service and stunning views our resort offers.Be Well,Rachata DaengwangThe Westin Siray Bay Resort and Spa, Phuket

Tanggapan dari Properti: Dear Rabi,Greetings from The Westin Siray Bay Resort & Spa, Phuket!Thank you for sharing your feedback about your recent stay. We're glad to hear that you enjoyed the pool access room and our breakfast offerings.We appreciate your honest comments regarding our location and the beach. While we strive to provide a tranquil escape away from the bustling crowds, we understand that our location may not be ideal for everyone. We do offer a complimentary shuttle service to Phuket Town for our guests' convenience, allowing them to explore other areas and beaches like Patong and Karon.We also acknowledge your feedback about the beach. Our beachfront location is unique and offers stunning views, but we understand that the water clarity and overall beach experience may differ from other popular beaches in Phuket. We are continuously working to maintain the cleanliness and beauty of our beach and surrounding areas.We value your feedback and hope you will consider staying with us again in the future. We would be happy to provide you with more information about our shuttle service and other amenities to enhance your experience.Be Well,Rachata DaengwangThe Westin Siray Bay Resort & Spa, Phuket

Tanggapan dari Properti: Dear Guest User,Greetings from The Westin Siray Bay Resort and Spa, Phuket. Thank you so much for your wonderful 5/5 review! We're absolutely delighted to hear that you found our resort to be the perfect getaway from the hustle and bustle of Phuket.We strive to provide a tranquil and relaxing environment where our guests can escape the crowds and rejuvenate. We're thrilled that you appreciated this aspect of our resort and had a wonderful time with us.We appreciate your kind words and hope to welcome you back for another peaceful and enjoyable stay at The Westin Siray Bay Resort and Spa, Phuket in the future.Be Well,Rachata DaengwangThe Westin Siray Bay Resort and Spa, Phuket

Tanggapan dari Properti: Dear Guest User,Greetings from The Westin Siray Bay Resort and Spa, Phuket. Thank you for your 4.2/5 rating and for taking the time to share your feedback. We're glad to hear you had an overall good stay with us.We apologize for the inconvenience caused by the missing bed lamp and the broken components in the bathroom. We appreciate you bringing these issues to our attention, and we will address them with our Housekeeping team to ensure they are resolved for future guests.We strive to provide all our guests with a comfortable and enjoyable experience, and we regret that these issues detracted from your stay. We hope you enjoyed the other aspects of our resort, such as our beautiful location, friendly staff, and excellent amenities.Thank you again for your feedback. We value your comments and hope to have the opportunity to welcome you back for an even better experience in the future.Be Well,Rachata DaengwangThe Westin Siray Bay Resort and Spa, Phuket

Tanggapan dari Properti: Dear Guest User,Greetings from The Westin Siray Bay Resort and Spa, Phuket. Thank you so much for your fantastic 5/5 review! We're absolutely thrilled you had such a wonderful experience and found our resort to be excellent.It's fantastic to hear you enjoyed the privacy and tranquility of our location. We're especially delighted that you loved our food – we take great pride in offering delicious dining options for our guests. And we're quite amused by your observation about the hill providing a good elevation workout for runners! We're fortunate to have such beautiful natural surroundings.We appreciate your feedback and hope to welcome you back for another exceptional stay at The Westin Siray Bay Resort and Spa, Phuket in the future.Be Well,Rachata DaengwangThe Westin Siray Bay Resort and Spa, Phuket

Tanggapan dari Properti: Dear Guest User,Greetings from The Westin Siray Bay Resort and Spa, Phuket. Thank you so much for your glowing 5/5 review and for sharing your enthusiasm! We're absolutely delighted to hear that you absolutely loved our hotel and that it was the best you've stayed at in Phuket.We're especially pleased that you found the room upgrade to be a great value. We always strive to provide our guests with exceptional experiences and comfortable accommodations.We appreciate your kind words and are thrilled that you had such a positive experience at The Westin Siray Bay Resort and Spa. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Be Well,Rachata DaengwangThe Westin Siray Bay Resort and Spa, Phuket