Hotel Pet Friendly di Houston

We chose this hotel for its central location to all the spots we planned on visiting. And it did not disappoint. The room was very clean. The front desk was courteous and had answers to all our questions. Would recommend the bistro to everyone. Get eats, Great pre game atmosphere. Will recommend to others.

Decent hotel but was a bit old, but considerably clean compared to other stays that I have been to. The service was great and breakfast was decent too. Should try the pool and fitness room as well!

The room is large; the supporting facilities and equipment are good. It is equipped with a Dyson hair dryer and a kettle that Chinese people like. But my people live I feel super bad: 1.) I arrived at the hotel on a long-distance international flight 2:30 minutes earlier than the stipulated 3pm check-in time. Jalisa, the check-in service staff, told me very forcefully that if I wanted to check in in advance, I would have to pay US$75💲 There was nothing negotiable room. 2) After finding another service staff to explain the situation and help us check in, they were told that we had to pay 5 days of room charges and a deposit of US$400 (I paid all 5 days of room charges when booking with Ctrip) and needed to check and wait. ⌛️I also actively called Ctrip, and 1 hour and 30 minutes have passed since the check-in procedures were completed. 3.) The hot water was not hot when I took a shower on the first day I checked into the hotel. I couldn’t take a shower and called room service. A repairman came to fix it and the hot water was a little hotter. I thought the hot water ♨️ should continue to be maintained the next day. Unfortunately, there was still no hot water the next day♨️ I took a shower and called Room service. No one answered the phone. I called the front desk 7 times in a row and no one answered. I had to go downstairs to the hotel front desk to report the hot water problem (same experience) Jalisa’s attitude was also super bad👎 She just said very coldly that I will take note of your needs. I then asked when someone will come to help me fix the hot water problem. The answer was that I don’t know because it was late (9:00 local time). 45pm) I said that the hotel has 24-hour service, but she said no and kept giving you all kinds of excuses. I was very angry. At this time, a male service staff next to me (after completing the service procedures for another guest) looked at me. Go down and help me, inform me that I will contact someone to repair it and ask me to go back to the room to wait (with the help of the male service staff, I got hot water after about 10 minutes♨️ and can take a shower) 4.) In the following days, whenever I pass by the front desk, I will go back to the room and wait. When I met Jalisa (the front desk clerk), she gave me a cold look. This is my stay experience of 6 days and 5 nights.😅😅

Great food with wonderful location to the airport. The counter service is great as well, very nice to answer questions whilst they do love this job to sell Marriott membership in a quite proper and pleasant manner

The hotel is conveniently located and has easy parking. Check-in was quick, the front desk staff was warm and considerate, efficient, and arranged rooms according to check-in requirements. The room was reasonably laid out, clean and tidy, and the bedding was comfortable, which helped with sleep.

The hotel is not big, there is no courtyard garden or something; there is no Chinese food variety for breakfast. If you eat the Western food taste, you can accept the waiter. I am very enthusiastic and come over and ask if you want coffee. You can ask the waiter at the door to fry the eggs and ask the waiter for soy sauce. (They really have it) is not high in terms of cost performance. The parking lot at the entrance of the hotel is useless. I don't know if I want to charge. The hotel is very close to the medical center and can be walked; not far from Rice University, it takes at least 10 minutes to walk.

Shopping and dining are convenient. The outdoor pool is not large. There are many people staying on weekends. Hotel service is very good, but tip. The parking lot is quite large and free for guests. The soundproofing of the room is not very good.

We stayed for one night while visiting our daughter at UH. Was ok for driving distance to UH. All the staff were very lovely and helpful. We asked for early check in and we’re immediately accommodated. Everything is new and very clean, the beds are extremely comfortable. We didn’t have any meals at the hotel so unable to comment on that. The only thing was we weren’t aware of the parking charge ($15) but that didn’t spoil our stay. Great stay for the price we paid!

Well it was Fathers Day night everything was cool no problems straight to the room that next morning I woke up and left the room about 8am give are take how ever some one came in my room with my pregnant girl friend !!! It was very uncomfortable especially being she was naked . No one knocked on the door are nothing keeping in mind check out was until 12 noon

Upon check in, we went to our room only to find out the key card/lock would not work. The concierge was very helpful and said he'd send the engineer up to assist. We waited about 10 minutes, but I understand the engineer was very busy assisting with other patrons' key card/lock issues. So we had to leave the hotel for dinner and come back. The concierge said he would have the engineer test the card/lock to ensure we would be able to get into our room later that evening. Upon our return to the hotel room, we still could not get in. We contacted the night concierge,and she called the engineer. We waited another 15 minutes for him to show up. At that point, he troubleshot the issue and could not get into the room. He said he would need other tools to get us in. So we waited another 10 minutes in the hot and muggy hallway for him to come back with crowbars. He was finally able to get us in; this was after about 30 minutes total of waiting in the hot hallway. Now I do not blame the engineer or concierges; they were just doing their jobs to the best of their abilities. But a very nice hotel like yours should have a better fail safe system in place than crowbars. Kind of scary that someone could pry open a room with a small crowbar or two.