Hotel dengan Sarapan Pagi di Houston

We stayed at Home2Suite during our last trip to Houston but it was the one at Pearland. We arrived at this one late in the night and the staff at the front desk was very friendly. However once we entered the lift, we were welcomed with a strong greasy smell. The hall way had rug that was clean but obviously old. The major concern was the room which had a hole in the ceiling inside the toilet dripping water all over the floor. The AC also wasn’t working well that even at 19 degrees Celsius, was still warm. Initial complain to the staff was met with no vacant room, that they were fully booked. We managed for the first three days because we were outdoors most of the time. The room was later changed to a more comfortable one. The other thing was the swimming pool. My kids really wanted to swim during our stay but the staff mentioned that some handle to the pool was broken and that it was closed. The breakfast was also good but with little varieties to choose from.

Everything was as expected. Free breakfast, laundry room and even better with suites and some day fast food restaurants in walking distance.

I stayed for 4 nights and they had to change my room on the third day because there were cockroaches in the bathroom, the refrigerator, the microwave and the nightstand. However, the next room also had the same problem, a little less so, but there were still more cockroaches.

I booked this hotel with breakfast together but when I check in, front desk said no record about booking with breakfast and asked me to call the agent to call back the hotel for confirmation even when I showed the booking letter with full booking information. I felt I’m not welcome and told her this is their job to clarify instead of me. Anyway, she issued me the breakfast vouchers even not willing to. And the next morning there is an envelope with breakfast vouchers inside left under my door. I felt they are very careless on doing things. Others hotel facilities and stuffs are good!

酒店還是很乾凈整潔，Widi速度也挺好的，就是沒有燒水壺，沒有礦泉水，如果服務能更好一點就很完美，設施還可以

My flight was delayed, and I arrived in Houston around 1 AM. Despite multiple attempts to reach the front desk, no one answered the phone. I finally got to the hotel around 2 AM and was relieved to find my reserved room, 219, was ready. Once inside, everything seemed fine at first, but then I headed to the bathroom. The tiles were all cracked, and the floor felt incredibly soft—I honestly thought I might fall through and the door looked like someone had ram the door