A very nice building, a very spacious family room and a great huge pool! But besides that, different lacks that make this hotel not (yet) a great place. The ocean view room we extra booked did not have an ocean view, only trees could be seen. The staff ment that the higher floor is not yet operating and that this is the only available family room. But the payment was for the ocean view room. Although there seem to be lots of employees, service is very slow. We had to contact the reception several times because of the not working internet, they always said they will look after but then didn't contact us and it only worked after we went to the reception again and again. The service in the restaurant is very poor. It takes forever to get the drink and food. Fruit juice was with each day smaller, curd was not eatable, bread was on the first day fresh, on the last one hard. They serve one after another, you might get toast, then you wait for minutes until water is coming, then forever until tea is served, then forever until milk is coming... After almost an hour a fruit platter is served... Although there are only three tables with guests. And although they asked on the first morning if we would like to eat every morning the same and we said yes, they could not handle it any better by the 4. morning. Disappointing was, that it is nowhere written that you cannot swim in the beach in front of the hotel. There are corals. These should be protected from the people stepping on them, but this is probably not the hotels responsibility. All in all they could definitely improve. If ever again in Pasikudah, we would book another place.
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