Ulasan Joy Nostalg Hotel & Suites Manila Managed by The Ascott Limited
Joy Nostalg Hotel & Suites Manila Managed by The Ascott Limited
Entrance, 17 ADB Avenue, Topaz Rd, Ortigas Center, Pasig, Metro Manila, 1600, PhilippinesLihat Detail Hotel
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Ulasan Tamu tentang Joy Nostalg Hotel & Suites Manila Managed by The Ascott Limited
8.2/10
Very Good
61 ulasan
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Ulasan terverifikasi
Location8.5
Amenities7.9
Service8.2
Cleanliness8.3
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All reviews(61)
Positive reviews(24)
Reviews with photos/video(7)
Awesome stay(8)
Friendly staff(8)
Negative reviews(2)
Tonette
Studio Executive Twin
Check-in Des 2024
Family
2 ulasan
9.5/10
Amazing
Diposting pada 6 Feb 2025
It was a good choice to celebrate my birthday at the hotel which was recommended by my family. Made full use of the hotel amenities with my family, indoor pool, gym, massage. A complementary cake was also delivered. Service is good! Food at the resto also ok. 😊
6/7
Tanggapan dari Properti: Dear Tonette,Thank you for choosing Joy Nostalg Hotel & Suites Manila to celebrate your special day. We are delighted to hear that you enjoyed our amenities and services. Your feedback on the food and service will be shared with our team to continue enhancing our guests’ experiences.See you again soon!Rajino F. SantosFront Office Manager
charmaine perez-pascual
Studio Executive Twin
Check-in Nov 2024
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 25 Des 2024
The room was big and really good for family staycation!! We w’re able to save a lot of money because there is a kitchen
Tanggapan dari Properti: Dear Charmaine,Thank you for your kind words! We are delighted to hear that you enjoyed your family staycation and found the room spacious and well-equipped. We look forward to welcoming you back for another wonderful experience.See you!Rajino F. SantosFront Office Manager
Raechele
Studio Executive King
Check-in Feb 2025
Family
3 ulasan
8.0/10
Very Good
Diposting pada 8 Apr 2025
We celebrated our daughter's birthday here in Joy Nostalg Hotel & Suites. We booked Exe King Studio for 3d2n (Saturday-Monday). There's a birthday sliced cake and complimentary sweets in the room. The room is clean, have kitchen. Only have 1 robe. It didn't have a rice cooker and only had 1 hanger in the closet - we requested, it took them almost 3 hours (we follow up every 30-45minutes) to give us hangers and rice cooker. Pool is okay, the smell of chlorine is strong. We are not informed or aware that there's a swimming lesson every Sunday, the pool is so jam-packed, we cannot swim properly. If you are planning to stay in weekends, have kids and plan to swim - please avoid the Sundays. I am hoping the management to post like announcement that they have swimming lessons every Sunday in their pool area. Mind you, the pool are they have are already small so imagine they swimming lessons - there are alot of people/kids, coming in and out. The room we stayed in is very clean, you can cooked foods in the Kitchen, they have oven, ref and microwave. Bathroom is okay - they clothesline is broken tho so we are unable to use it. We might stay again in the future but definitely avoid Sundays. Thank you for the service!
Guest User
Studio Executive Twin
Check-in Jan 2025
Business travelers
33 ulasan
10.0/10
Outstanding
Diposting pada 25 Feb 2025
The location was accessible to where I worked. The room was clean and organized, and there were lots of storage and cabinets for my luggage. The customer service was polite, especially Mitch. I will definitely come back again.
Kristina
Premier One Bedroom King Room
Check-in Nov 2024
Family
10 ulasan
9.5/10
Amazing
Diposting pada 16 Jan 2025
Love the Pool, room, food and Service. The Welcome drink could be better tasting
Tanggapan dari Properti: Dear Kristina,Thank you for your kind words regarding our pool, accommodations, dining options, and service. We appreciate your feedback about the welcome drink and will take it into consideration for future improvements.We hope to welcome you back soon!Sincerely,Rajino F. SantosFront Office Manager
Clubfabio
One Bedroom Executive King Suite
Check-in Mar 2024
Couples
8 ulasan
4.5/10
Diposting pada 27 Apr 2024
We are staying at Joy Nostalgia hotel for 7nights. The first room we got (2004) was facing construction site (probably 3m away). We didn't get any notification about the ongoing contraction before or after we booked the hotel. Not even at check in.
The construction workers sometimes pouring concrete in the middle of night so we got woken up by all the noise. If you are coming to Philippines for business trip, don't book this hotel. You won't have a good night sleep. Also, the wall is pretty thin, so you can hear next door people talking.
Due to the contraction noise, we changed our room to opposite side. However, the room we got (1109) was DIRTY. And the shower drain smells like urine. Felt like 3 star hotel, not 5 star AT ALL.
Furthermore, the location.. I reckon there are better hotels with better location which is located in the shopping centre.
I do NOT recommend this hotel.
Tanggapan dari Properti: Dear Clubfabio,Thank you for sharing your detailed feedback, and we truly appreciate your honest comments. We sincerely apologize for the inconvenience caused by the external construction noise and for the issues you encountered in your room. This is not the level of experience we strive to provide, and your concerns have been escalated to the relevant departments for immediate action to improve cleanliness and communication.We are committed to providing better stays for all our guests and would love the opportunity to regain your trust on a future visit. We hope to see you again soon.Rajino F. SantosFront Office Manager
Rachel Van Haeff
Studio Executive King
Check-in Jun 2024
Family
1 ulasan
9.5/10
Amazing
Diposting pada 21 Jul 2024
Love the big space, kitchen and the good service! Not very keen on the fitness centre - I’ve only used it twice. - little too dark.
Tanggapan dari Properti: Dear Rachel,hank you for your kind words and for sharing your experience. We’re delighted you loved the spacious rooms, kitchen facilities, and our service. We appreciate your feedback on the fitness center and will definitely look into improving the lighting to ensure it is more inviting for all guests. We hope to welcome you back soon!Rajino F. SantosFront Office Manager
Dave Mc C
Studio Executive King
Check-in Sep 2024
Couples
4 ulasan
10.0/10
Outstanding
Diposting pada 24 Jan 2025
We really enjoyed our stay here. Thank you so much.
Tanggapan dari Properti: Dear Dave,Thank you for your kind words. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future.See you!Rajino F. SantosFront Office Manager
Guest User
Studio Executive King
Check-in Agt 2024
Travel with friends
2 ulasan
10.0/10
Outstanding
Diposting pada 20 Sep 2024
The service and amenities over exceeded expectations.
Tanggapan dari Properti: Dear Guest,Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that our service and amenities exceeded your expectations. It was a pleasure having you stay with us, and we look forward to welcoming you back for another exceptional experience.Rajino F. SantosFront Office Manager
Noems
Studio Executive King
Check-in Mar 2023
Family
20 ulasan
9.5/10
Amazing
Diposting pada 16 Apr 2023
Love our stay here! Well preserved rooms, clean and sanitary, nice view and great service. Super near podium and convenience stores.
Anonymous User
Two-bedroom Executive Suite
Check-in Okt 2022
Travel with friends
7 ulasan
8.0/10
Very Good
Diposting pada 26 Nov 2022
Very poor in preparation. We’ve waited for an hour to let them prepare our room. This is not acceptable.
Mark Villas
Two-bedroom Executive Suite
Check-in Des 2022
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 29 Jan 2023
Nice and very pleasant place
The Buen Family
One Bedroom Executive Twin Suite
Check-in Jul 2022
Family
4 ulasan
6.0/10
Diposting pada 25 Agt 2022
This was my second time here but so sad that our second would be the last🥲 First, we requested for early checkin and informed us to call warly same day but no available room for earlt checkin. We arrived early like 2:30pm but they let us check in for past 3pm. Second, We booked early for twin bed 1 br but upon arrival they said it wasnt available and gave us king bed instead. we booked early and the twin bed was available how come it was not available during the checkin time. Third, lack of toiletries, no lotion at all. Forth, shower room was dirty, the fridge was so dusty. If there would be zero star, i would give one. Very frustrating stay.
Guest User
Two-bedroom Executive Suite
Check-in Feb 2023
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 21 Mar 2023
We had a great stay here. Looking forward on our future booking here again.
Gaylene
Two-bedroom Executive Suite
Check-in Agt 2022
Family
2 ulasan
8.5/10
Very Good
Diposting pada 24 Sep 2022
The service of all of the crew was impeccable. We were checked in late. The room was a bit outdated and the appliances were not working too well. The in-room food was also average. I wish they changed their menu. Because it was a pet-friendly hotel, we'll still be going there.