Ulasan Four Seasons Hotel Osaka

Big size room for the price and Japan!

The most satisfying hotel I have stayed in recently. There is nothing to complain about in terms of hardware and service details. Every staff member in the sabo lounge provides meticulous service, and the breakfast lunch box is also very rich. When I checked out, they specially helped to bring my luggage to the door, which touched me very much. The breakfast in the lobby restaurant has new ideas every day, and the quality of the à la carte dishes can be compared with Michelin restaurants. I especially like Lana, who is friendly and professional. It turns out that even the coffee beans and tea for breakfast are carefully selected. It really started to check the time of the next check-in the moment I checked out.

The room is very clean, spacious and bright. The toothbrushes are made of environmentally friendly bamboo. The service is also very thoughtful. The location is excellent. It is only a few steps away from the Umeda business district. It is very convenient.

A newly opened hotel during the pandemic, and one of the best in Osaka. Located in downtown, it costs about 3,000 yen to take a taxi to Shinsaibashi. There is a family mart very close to the hotel, and there are not many places to eat nearby. You can walk to the Sakakyu Department Store, and you can't finish shopping in several large shopping malls in one day. It is also very close to the JR station.

As expected of Four Seasons, everything is perfect, the restaurant, bar, spa, fitness and sauna are all great!

Because there were three people staying in the room, we added a bed, which made the room look very small. However, the dry and wet separation and double basins made it very comfortable. I like the detailed design of this hotel the most. Because the area is not large, the space is used very reasonably. You can sit and put things anywhere, which is in line with my usage habits. But I forgot to bring the conversion plug, so the hair dryer I brought with me could not be used. I also used the gym this time and liked it very much. The fitness equipment was very new. However, the mini bar was not free, and there was no welcome fruit or food when I checked in. I don’t know if it’s like this in Japan or what, or I just didn’t mention it? Because I stayed in Bangkok and Singapore. Hotels of similar price will give it to you.

Good communication, nice and friendly staff, free shuttle service to nearby places, no steam bath in the spa, thank you for the late check-out. Nice experience, regards.

The room was spacious and clean. I stayed with my family for 3 nights and felt comfortable overall. It's a bit of a shame that it's a bit far from the station, but it's very convenient to call a taxi at the door.

The room is clean, comfortable and bright. Service: comprehensive, especially the front desk staff who actively helped with luggage, etc. Environment: very stylish, the wood partitions in the lobby are very distinctive and beautiful

Very good, especially the breakfast which can be ordered a la carte. There is also a turndown service. The location is very convenient in Umeda. I will come again next time. The hardware and software are in place, and the English of the bellhop is also OK.

Four Seasons Osaka just opened in September 24. This trip to Osaka was specially arranged to check in half a year after the opening. Generally, I would wait a while before experiencing a newly opened hotel. First, the smell of the new decoration is hard to dissipate. Second, it takes a certain amount of time for the team to get used to each other. You can see it from the comments of Ctrip in the first half of the year [Laughing and crying R] The hotel is located in Nishi-Umeda. It takes eight minutes to walk into the Umeda business district. Compared with the distance from Ritz to Osaka Station, the location is a little farther, but it is acceptable. After all, it is very convenient for Osaka Station to go to Universal Studios. The two rooms booked this time are the most basic room types. They are arranged on different floors. The room has a very wide view. The space is also large enough. The design of the bathroom is very user-friendly. The bathroom is separated. The bathroom is designed with a sliding door that can be pushed and pulled. The sense of space and privacy are taken into account. The square oversized bathtub is also very comfortable to soak in. In addition, the hotel has planted a new hair dryer this time. The negative ions of "Koizumi Seiki" are very friendly to the sofa [Wow R] Just blow it and it will make your hair moisturized. Breakfast is in the French restaurant on the first floor 🍴 semi-self-service style. There are Japanese and French breakfasts 🍳 to choose from. The disadvantage is that the Japanese dishes are too salty! The salt bag accidentally fell in... But overall, the flaws are not enough to hide the merits. In general, the professionalism of Four Seasons is still very high, and the details of the service are very good~ I look forward to trying the tatami room next time [shy R] #hotellovers

I booked a tatami room and could check in directly on the 28th floor. The executive lounge provided welcome tea and I could go upstairs to have a drink at night. It was a pity that I didn't have time to go to the gym and swimming pool. I didn't take a photo of the room, but you can refer to the official photos. The bathtub was also very large and comfortable.

All reviews are based on the room on the 32nd floor where I stayed and my own experience. Let me start with the main point. The hotel is too new. The room smells, smells, and smells, especially the walk-in closet! I wanted to try it, but I was taught a lesson by reality. If you bring your children or mind the smell of the decoration, come back at least 3-6 months later. Advantages: Nice night view. Soft slippers. New facilities. The walk-in closet is very large. The refrigerator is very good and has a full range of products. You can have anything you want to drink in the middle of the night. The coffee pot is from fellow, and the nuts in the room are delicious. The hotel TV projection is smooth. The shower facilities are clean. There is still room for improvement: The location is not easy to find. No taxi driver can quickly recognize the location. You have to check it on the roadside for a long time. It seems that because it is too new, the navigation on the taxi did not enter this address. The front desk pretended not to understand Chinese and said that he could not speak a bit of Chinese. After checking in, I suddenly saw his name tag and asked him in Chinese, "Isn't your surname Chen?" He immediately made a 🤫 gesture to me, smiled awkwardly and whispered that the rules do not allow speaking Chinese. I asked him if he was *********, and he nodded vaguely. You can experience it yourself🤷. The welcome service is two bottles of mineral water and disposable towels. When the room fee is paid in advance, a deposit of 60,000 Japanese yen is collected. There is no service of sending upstairs and introducing the room. I don't know why this Four Seasons Hotel does not have such a basic service. I communicated with the hotel in advance that I would bring children and needed children's products in the room. After three communications, the hotel said that they would be prepared, but there were no children's products in the room. There was no welcome fruit, but two cupcakes with DIY frosting and marshmallows were given. Maybe they think this is children's products. I got a corner room on the 32nd floor. It may have just been renovated. The door smelled of renovation. The cloakroom smelled even worse because it was completely enclosed. There was a numbered sticky note on the door, which was not removed by the service staff until I checked out. The pillow was very uncomfortable. Remember to ask the room service for a harder pillow. The TV welcome addressed the guest without the last name. The night bed was better on the first day. In the following days, the pillow was not moved away or the quilt was tucked away, and the slippers were not taken out. Maybe this is the rule of this Four Seasons. The bathtub is square, not long, and the shower position is a bit strange. I feel that it is not very comfortable to use. I especially hope that the room manager can use the hair dryer himself. The sound is huge! And my hands are numb after drying my hair. The coffee pot is so good, the hair dryer can be improved. The texture of the towel is not good, it is very hard, the bathrobe is also wrinkled, and the belt I got one day has flying edges. They really don’t treat me as an outsider. The air conditioner is weird. You can't adjust it to heat or cool. The temperature is set by the guest and the air conditioner decides it by itself. When the air volume is turned off, it is cold below 20 degrees and hot above. I don't understand this. You can hear the sound of cars passing by in the room at night, and there is always a white noise. I don't know if it is the refrigerator or the toilet, buzzing. Oh yes, the pens in the room are broken. There are many other things that I won't go into. In short, this experience is not pleasant, and it has worn away the good impression that Four Seasons left on me before. Considering the room fee of 12,000 for three days, there are many other options. I may not patronize this brand for a long time.

Environment: Generally very Japanese, but the smell of a new hotel has not yet dissipated. When I wake up in the morning, my throat will be dry and sore. Service: It depends on the person. Some are very enthusiastic, while others are very indifferent. What makes me unhappy is that it is close to my birthday and my honeymoon. The hotel did not express anything. There was not even any welcome candy. Facilities: Generally good, but I can't find the dry function. The location is not very good. It is not convenient to go to Umeda and Shinsaibashi. There are many people smoking in the street. Also, why is the opening of the quilt placed at the head of the bed? It is very strange to sleep with your face against the quilt at night. In short, it does not meet the top 1. The price-performance ratio is very low. The dinner in the restaurant on the first floor is very ordinary. I almost didn't eat it. The fish and pork are very fishy. The breakfast selection is the least among all the hotels I have stayed in so far. The noodles only have miso soup base and the fruits are also very sour.