This hotel is only 3 years old but already showing its age. First of all I must say that I did enjoy my stay here but there are a few things that need to be addressed. We had opted for the roof top room which in hindsight was most probably the wrong choice. After a medium 1/2 mile uphill walk to the hotel from the town Center you have stairs from the reception to the block. Then you have five flights of fairly steep stairs to the roof top room. Ok for the younger fitter guests I suppose, but a bit much for us oldies. but we survived lol.. The Room: we have stayed in many many hotels over the years and the bed is always an important part of the stay. No matter how old you are we all need relaxation and sleep. The bed at this hotel was the most uncomfortable bed I have ever had the displeasure of (trying) to sleep on in my life. My wife compared it to a mortuary slab. Example: lay a thin layer of towels on a concrete floor and voilà there you have it. Terrible! The air conditioner unit was noisy and there was limited hot water. Another cheep addition was the paper cups for tea and coffee. No Wi-Fi even though the hotel states there is. The roof terrace was a lovely peaceful space, with a nice view over the town and mountains, its swivel egg chair is a nice touch. The food: Breakfast, Turkish ( cumber, tomato, olives, cheese, some green plants & bread ) English, the option of an plain, cheese, or mushroom omelette or cornflakes. There was a food menu but we never ordered from it. The staff: The staff were friendly and always busy. Only 1 member of staff could speak English (the day time receptionist) and one other member had broken English, but would refer to the translations app on his phone when communication was difficult. The hotel: Overall the hotel and pool areas were kept clean and tidy. There are four pools, one for each block. We was spoilt and had the pool area of our block for ourselves for most of the week. Sun beds were clean and comfortable and the pool area was cleaned daily. Overall we had a somewhat pleasant stay, we like thousands of others needed a holiday after enduring the last few years of disruption. I think this hotel is most probably close to a three star and could easily reach that with a few easy upgrades. My I add, that we were informed by the very caring night receptionist of our queens passing. He was close to tears and very sympathetic. Your condolences were very thoughtful, Thank you.
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