Montebello Deluxe Hotel

一般般吧 性價比不高

We had a wonderful stay at this hotel. The staff were lovely, the rooms were cleaned on a daily basis, and fresh towels were provided. There was a beautiful pool area and surroundings. The location was perfect and one of the guests staying at the hotel Laura was absolutely fantastic she was really knowledgeable about the hotel and recommended that we try the restaurant Montebello kitchen well it did not dissapoint the food was delicious thank you and hope to see you all next year.

Spent 9 nights here on a girls holiday. In block 2 on the 3rd floor overlooking the pool. Room very very clean and well maintained Lovely big walk in shower, 2 single beds and balcony. Fridge, safe and hairdryer in the room. Breakfast included but also ate quite a few times in the restaurant which was lovely. Held onto room till 4pm with an additional charge but well worth it. Hotel in lovely central safe location. Will definitely be back again .

- Reception very helpful upon arrival and during our 14 night stay here in June - Cleaning staff friendly - Rooms had plenty of storage and wardrobe space (we put our hold cases under the bed) - Full length mirrors on the wardrobe doors - Bathroom size was OK, little bit small but it did the job - We had a small leak from the tap, this was easily fixed by my finance though so nothing major - Air conditioning is free and there is also a fan in the room (we did get poorly from this in the end, but this was our own fault for sleeping with it on every night!) - Balconies were an OK size, I have had bigger in other hotels in Turkey, but again nothing to moan about - No lifts, so I’d request a lower ground room if stairs aren’t for you - We travelled during the Turkish holidays (18th June-2nd July) and the first few nights were very loud and the bin men were coming at 2/3AM which was again so loud. - Sunbeds were hit and miss, sometimes they’d be full by 6am, other days there were lots free at 8/9 at the top end near the small pool (this is the best place to get a sunbed by the way as the sun is here all day!) - Pool areas clean and pool was a nice temperature - Restaurant and bar staff friendly and polite - Food and drinks delicious and reasonably priced - Breakfast included was OK, we didn’t always eat breakfast at the hotel as it was the same everyday but there was always something to eat. - You can get a late check out until 4pm for £50 if you ask on the day of departure. This was good for us as we had a late evening flight home. - The only downside I would say is the cleaning standards in this hotel for the rooms, we got clean towels etc but every 3 days, and the floors were filthy (white socks were black instantly), dust everywhere, and mould and soap scuds in the showers. It was liveable but no where near a standard of a UK hotel. - We had an amazing stay at this hotel, if I was to come back to Ölüdeniz I would stay here again

Ok, an honest mixed bag of review. Some good and some bad and its important to help others and hopefully incentivise change. When we arrived (approximately 2am) we felt that there wasn't much of a welcome and no information was provided on arrival. The following morning we had to ask for wifi, sat down for breakfast as we didn't know how it worked. We sat for approximately 20 minutes until another holiday maker explained we had to go and get our breakfast ourselves. I had an argument with reception as we requested another room access card and she wanted to charge us £20 GBP. I explained that I had paid for 2 people to stay at this hotel for 10 days and myself and my wife would both need access. The receptionist was adamant that she wasn't going to give us another card without payment. I explained I wanted to complain, I was told to come back at 5pm and speak to the next receptionist. When i returned at 5pm I saw a young man on reception who then gave me the second card with no issues. I cannot understand why the girl previously would not do the same. During our stay, room service/cleaning/replenishing was very poor. Towels were supposed to be changed every 3 days however, i had to chase the towels on the 4th day and didnt get them until the 7th day. Bedding wasn't changed at all during our stay of 10 days. I choose to get the spare duvet and found women's makeup over it, not clean. Plates and dirty cups not removed from rooms and people having to leave dirty cutlery etc in corridors. (pictured below) including an ashtray that was not emptied as part of room service from balcony and then customer having to empty it on the tray as no bins provided outside of the room. Coffee/Milk sachets were never replenished even after asking 3 times. It was only because I saw the store cupboard open in the stairwell one evening, i helped myself in order to replenish. During our stay, we heard many arguments with other holiday makers at reception including concerns over stolen property. The hotel explained that there were no sightings on the CCTV for the area concerned. However, as cameras were covering the area concerned the customer requested to see it themselves. They saw the culprit and managed to get their belongings back. One morning at breakfast, a customer had reported a spillage of water at the bottom of the stairs from where you get the buffet breakfast from. No one acted on the report until a young girl (20's) slipped and fell. Fortunately, she didn't have any injury apart from her pride. One member of staff laughed and then a sign was placed warning people that the floor is slippery. This fall could have been avoided and luckily it wasn't of someone elderly. In relation to people with mobility issues, please note there is no lifts in this property and even if you are on the ground floor, you still have to tackle a flight of stairs up and down to leave the hotel. Myself and my wife, witnessed rudeness to another customer when requestin

Our rooma were clean, staff very friendly, room pool view, 5min walk to the beach, recommended hotel, close to bars and restaurant and activities, wide variety for the breakfast, furniture is new, pool is clean with sunbeds from 8 untill 7 .