Hotel Spa di Ningbo

The room was clean, comfortable, and well-equipped with modern amenities. The staff were friendly and attentive, always ready to assist with any requests. The location was convenient, offering easy access to local attractions and transportation.

Top in terms of location, facilities, staff friendliness and room standards. Zero stars for the quality of the dining experience, I'm afraid. Mediocre local dishes hopelessly overpriced and way below average by Ningbonese standards. Could have gone to Hanling village down the road or a bit further into Yinzhou for the same or similar dishes at a tenth of the price (and better quality). We felt it was quite an insult and if it hadn't been rather late and we hadn't been starving, we would have gotten up again and jumped in a Didi. My workplace canteen offers similar local dishes at less than 10 kuai/dish (ok, not a valid comparison, I must admit, but even the most expensive local restos don't charge more than 50 kuai either and provide bigger size portions and tastier). The portions were tiny and starters were priced on average at 100+ kuai while the mains, the size of starters, were on average 220+ kuai. Hardly reasonable for some seasonal veggies and 10 tiny rubbery beef cubes. The white wine hadn't been cooled (happens all the time but kinda unexpected if you pay 4,000 kuai a night for a resort in one of Ningbo's prime locations) and it was a cheap bottle priced at nearly 80 kuai a glass. Having stayed in a variety of luxury lakeside venues across Zhejiang over the years, we were pretty taken aback. For me it was the worst value for money food experience during my entire time in China. We loved our suite, the fitness facilities as well as the architecture of the entire resort though. The service was pretty professional and friendly even though hardly anyone speaks English which is surprising given that this place is regularly frequented by non-Chinese speakers from the local areas nearby (and we saw plenty of those for lunch). Also, in comparison to similar properties across Ningbo and Zhejiang, the breakfast was the worst also. Never mind the continental and English style brekkies (sometimes difficult to get right, we get that), even the Chinese dishes were mediocre (such as the soups, fried items etc) which was surprising. Should we return (we practically live down the road), we'll not spend a single penny on food in this place.

Very nice and friendly staff, I was trying to decorate the room for my wife’s birthday and special thanks to staff (Ms. Kitty and xiao zhang) who helped me for three hours to finish it. Definitely recommended to stay in this hotel

Because the foreign client stayed here and asked us to have a meeting, we decided to stay for one night. It was a very satisfying experience. You can see how big the room is in the pictures. Fruits and snacks were prepared for check-in. The hotel focuses on service. After placing the order, they called to ask what time to arrive in the room. The company sent samples to the concierge to help sign for them, and finally helped me pack and deliver them to the meeting room. It was so considerate!

mixed review. some really excellent points and then some real improvement needed too. excellent: the food and beverage manager and restaurant staff were always friendly and the food was excellent (though I think the price of a beverages is outrageous). the Thai curry is highly recommended. the pools and spa pools are great the room is nice and the whole building is beautiful. a birthday cake and card to celebrate was very special and thoughtful. to improve: the cocktails we're awful each time we tried a new one...the ingredients were listed but not all present in the drink the check in and checkout - first and last impressions need to be improved. check in we didn't receive a friendly smile to guide us to the counter, check out was a long queue during the busy time, more shuttle cars are required, we had several 20-30minutes wait times and guests act a bit silly and selfish, pushing to get on the shuttle bus even when families with small children where waiting longer. it was 40degrees Celsius so walking was not a safe option. I had to call three times to get housekeeping on the first day and was told usually housekeeping only come every second day, which doesn't make sense. I don't need my bed made or towels changed, but I do need the trash removed daily. a bit of a strange policy for a pretty expensive hotel. the play are for kids is nice and the staff are generally friendly and patient. very mixed review I'm afraid.

The Bali staff are very polite and friendly. They went out of their way to help me with my stay. The rooms are quite large and the beds are very comfortable with plenty of pillows. The shower had plenty of water pressure which is always nice. I want to call special attention to 2 people that were especially helpful and kind and really went above and beyond for hotel staff members in my view. This includes Fang Rui who helped me with ”all” my laundry and one of the manager's who name is Zhou Jianing made sure my stay and room requests were handled very quickly and easily.

The overall feeling is average, the service is quite warm, but the room type is relatively old, and the air conditioning is average. The temperature cannot drop for a long time. After dark, I searched around and there were not many facilities for children to play (the children's playground is basically a decoration). Breakfast It’s not bad, and the food is replenished quickly. Dinner was okay, there was a deep-fried roll with cold filling inside. Next time I'll choose to stay in the town. Later I saw that Ctrip's hotel seemed to be a five-star hotel.

The Portman hotel was located conveniently near the subway and shops. (Each morning tried a different coffee shop and never ate at the same place). As a conner room, gave more windows for natural light. With good sound proofing, bearly heard any street or neighbour noise. Having an in room washing machines was a nice bonus. We when touring everyday. So, we didn't use any of the hotel's facilities, (pool, spa, restaurant, etc). Room was always spotless when we returned.

The location is great, close to the river bank and shopping/dining destinations. One of the most courteous service staff I’ve ever seen. Everyone was so polite and helpful, even the cleaning lady in the lobby area. Eden at the front desk was especially friendly and helpful. I would definitely stay there during my next trip to Ningbo.

The hotel is located in a great location for travel by the high speed train. The railway station is located just across the street from the hotel. Lots of sight seeing attractions and parks close by. The hotel is clean and well maintained.