Hilton Garden Inn Queens/JFK

Bagus sekali, Anda bisa mempertimbangkannya lain kali

Pengalamannya sangat buruk! Sebagai Ctrip lama, ini adalah pertama kalinya saya mengalami hal yang begitu mengganggu. Pesawat anak itu datang terlambat, jadi dia mengkonfirmasi dengan hotel melalui Ctrip terlebih dahulu, dan jawabannya adalah dia akan menelepon hotel setelah tiba di tempat yang ditentukan dan dia bisa mengambil pesawat. Setelah mendarat malam itu, saya menghubungi melalui telepon, tetapi saya tidak menjawabnya! Setelah ragu-ragu diantara beberapa hotel, akhirnya saya memilih ratu karena setuju jemput bandara, tapi akhirnya saya tetap naik taxi menuju hotel.

Itu sangat dekat dengan bandara

Good and clean.. Fast check in and check out.. Air port shuttle and drop off available

Microwave tidak memanas dengan baik, ruangannya dingin, termostat tidak berfungsi sebagaimana mestinya. Seharusnya, tempat parkir terlalu sempit, saya takut ada yang akan menggores mobil saya

Satu-satunya alasan saya memesan di sini adalah karena saya harus mengejar penerbangan keesokan harinya dan hotel ini menawarkan layanan antar-jemput. Menunggu lebih dari satu jam, menelepon lima kali untuk dijemput. Ada sebuah keluarga dengan bayi menunggu dalam cuaca dingin. Menurut saya ini bukan hotel yang dapat diandalkan dengan layanan antar-jemput.

Properti yang cukup rusak. Telah tinggal di banyak penginapan Hilton Garden dan yang ini membutuhkan renovasi.

Staff were very pleasant. Restaurant options limited but good. Full bar. Felt a little downscale but fine for just one night of convenient location.

We made a reservation for our family of 3 to stay at the Hilton Garden Inn Queens/JFK Airport for one night on December 31, 2023. While the shuttle service from/to the airport was convenient, and the front desk staff was friendly, we give it one star for the appalling state of the room we were given, especially considering we were charged $333.60 for this 1-night stay at a place that should not be charging more than $60 as the conditions of the room were comparable to a rundown roadside motel. We understand that it was high-season in NYC, and that possibly all other rooms were occupied, but the room we got was truly horrific. The sink was cracked, there was only a half roll of toilet paper available, the beds were old, creaky and extremely uncomfortable, the carpet was filthy with stains everywhere, the furniture was old and also stained, the desk had writing all over the surface, and there was so much dust (or mold?) in the air ducts that it was very hard to breathe. We've stayed at Hilton properties all over the U.S. and have always enjoyed their clean and comfortable rooms, but this was not at all our experience during this stay. We can confidently say we will never stay at this hotel ever again; we would truly have been better off sleeping on the floor at the airport terminal.