Charmaine Moses
4 Mei 2024
The establishment was not true to advertising, it is 29.5km to downtown Nanjing. As a foreigner, I called the establishment two days before we could arrive. I requested two beds but only had one double bed in a very tiny room, I had to pay extra for the upgrade even though I showed my phone to the receptionist that I called them to confirm. Also, checking was painfully long, atleast 50 minutes of our time wasted. Breakfast was nice except the staff tried to close at 9:30 when we arrived for breakfast which should have closed at 10. They rudely started to fuss and complain but my daughter understands mandarin. The next day we didn’t bother to go for breakfast even though we had to pay extra for the service. The facility is extremely far and expensive to travel to the heritage sites. Due to false advertising by Hanting even after confirmation by phone call, our Didi fates where over 800 rmb due to the distance to all main attractions in Nanjing. I have proof off these absorbent bills.
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