Karat Hotel

The hotel is very shabby. Missing shelves, furniture parts, torn off sockets, rusty plumbing… Entrance cards demagnetised every day and we had to change them at the reception every day. We booked 2 rooms - the second was for children. Entrance cards opened both doors. Finally we found out that they fit to all the rooms! Cleaning was made only twice during our 9 days stay. We had to throw out towels and garbage packages outside the room because nobody came even when the light “please clean the room” was turned on. Our room was totally smoky and the smell caused a headache. Breakfast was so poor that if we came a little later than the others there was almost nothing to eat. The only good thing about this hotel is its staff. Everybody was friendly, attentive, responsive and they do love children!

Çalışanlar otel sahipleri son derece ilgili saygılılar güzel bir şekilde karşılandık ailemle lobide beklerken güzel ikramlarda bulundular odaya kadar eşlik ettiler odalar çok temiz ve konforluydu kahvaltı çok lezzetli ve temizdi özellikle Menekşe hanım çok ilgili ve alakalıydı otelin konumu her yere çok yakın gezerken çok kolaylık sağladı otele döndüğümüzde misafir temizliği yapılmıştı bundan sonra mersinde tek tercihimiz karat otel olacak mutlaka tekrar geleceğiz .

Şehir merkezinin dışında, Kahvaltı çok zayıf, Gece otel içinde çok gürültü vardı, Yataklar çok rahat