Caitlin
10 Maret 2024
Check in was great. no issues there. All the problems came the next morning. I stay here every couple of months for work. I get back to my room at 2am usually so I expect to sleep to at least 8am (Otherwise I would drive whom to my house in Temecula but my kids would wake me up, so I choose this hotel) At 6am I can hear the guy (Either above or next to me) talking loudly about how he got in trouble for being too noisy yesterday. By 7pm he has his kids swimming in the pool at 7am as loud as can be. At 8am the cleaning gal knocks on my door loudly, i get up to answer and she asks if I am checking out to day. I say yes, but check out is 11am, why in the world is she knocking on someone's door, on a Saturday morning, BEFORE check out? Seriously. I can absolutely understand a hotel has little control over loud guests, but this is the 2nd time I have stayed here and this housekeeper has done this. It's absurd .
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