Telusuri Ulasan Pelanggan untuk Hotel di London

Park Plaza County Hall London
4.3/5215 Ulasan
Waterloo
We booked for my husband's birthday and our anniversary, we were upgraded as it was a special weekend and our junior suite was beautiful, the views were lovely from our 3 windows and it was so easy to check in using the app. Will definitely be back.
Park Plaza Westminster Bridge London
4.4/5304 Ulasan
Waterloo
We booked a suit for the a 1 night stay at the price of £284. We had a 3pm checkin but our room was not ready until after 4pm, despite being at the hotel from 12:30. The room was not great! It had ripped carpet, crumbs on the floor, desk chair broken. No toiletries, no water in the room. The pressure on the shower was also low. We went to the bar at 4:30 for a drink. It was not busy and was advised its table service only. We waited 15 or so minutes but no service, staff were seen to be huddled to the left of the bar chatting, despite multiple attempts To get one’s attention but failed, so we left along with 2 other tables. We used the pool, this was cold, but is very relaxing, steam room and sauna had plenty of room. There was a bad smell of sewage in the spa. Breakfast was good. Staff friendly and the quality was Adequate. Luka at the concierge desk was very attentive and observant. This is our third stay at this hotel and 9th stay at the chain. The quality of this hotel does not meet other hotels in the chain.
Park Plaza London Waterloo
4.3/5189 Ulasan
The room is smelly when we first checked in to the room, which made the mark for cleanliness low. We didn’t expect that a hotel worth £255 per night would be smelly, but it becomes a lot better after we turned on the air conditioner and waited for a couple hours. So we didn’t complain it. This made our first impression over the hotel bad. However, the location is quite convenient - just 1-2 stations to popular attractions e.g. Big Ben, London Eye and Westminster. Service is so-so. Not too bad but I couldn’t feel the enthusiasm of the check-in man. Amenities - we enjoyed the swimming pool and sauna very much. Please note that you have to book the time slot. No people were swimming in the pool so it seemed to be our private pool, which made us very happy. This is one of the selling point. Food - we tried the room service. The food was in a good standard but I won’t order again. Overall, it’s rare to see a 4-star hotel with swimming pool in London so it’s fine. The living cost in London made the price reasonable.
Park Plaza London, Park Royal
4.3/5201 Ulasan
We had a fantastic one night stay here! The room was a great size, staff were all very friendly and helpful, the bar staff were also superb. We also added breakfast to stay and we were really impressed with this a great price for what you get definitely worth doing! we also very much enjoyed the standard 12pm check out, at least from our experiences most other places have an earlier check out making you feel rushed sometimes so this being slightly later is great. Overall had a wonderful stay here and would stay again without a second thought.
Park Plaza London Riverbank
4.4/5212 Ulasan
Lovely hotel in a great location, check in was disappointing as we arrived at 3:30 and expected to be able to go straight to our room and then go for a swim with my 8 year old grandson but no, gave us a voucher for a free drink at the bar and said come back in 30 minutes but the free drink was house wine or beer which we don’t drink so ended up with a tea 🤦♀️ went back and room still not ready but they then offered free breakfast for our stay and the nice man on reception let us in to the swimming pool which my grandson loved. Finally got into the room at 5:30ish but well worth the wait, lovely and spacious with a great view over the river. Lovely bedding and toiletries smelt divine. Breakfast was buffet style in the ballroom and there was a great choice for all of us. Staff were very friendly apart from those in the bar area, served our tea with no milk and then gave us hot milk after we’d asked the server and then we had to ask another server as ours had gone into serve someone else! Didn’t use the bar after that as plenty of places around to try. Definitely would stay again as location is really good and close to some great restaurants and the tube.
Park Plaza Victoria London
4.4/599 Ulasan
Check in and check out process was straight forward. The receptionists were professional, kind, always available for any requests. The room was automated so you could manage the AC, lights and the curtains automatically by clicking on a button. The hotel was clean, the breakfast was tasty and international. The attention to the guests is the focus of hotel staff and it was really appreciated. Hotel location near Victoria station and within walking distance of Buckingham palace, Big Ben and Hyde park. Thanks for a wonderful stay,,,

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