Zedwell Underground Hotel Tottenham Court Rd

Staff is very helpful and friendly. You can get all you need in check in counter . Easy to get hot water and free drink all day. If you just need a convenience place to sleep, highly recommended 😀

Good location. Unfortunately as it’s underground so very smelly on the way go to the rooms. Quiet and no windows but good price which is suitable for me as I only need a place to sleep at night and I booked in last minute The only thing I wasn’t happy with this booking was because of the reception staff. I booked and paid for 4 people with 2 beds in a room. When I arrived he only asked how many people I said 2 as my friends cannot make it . He didn’t say anything else but changed my booking to 1 bed in a room which isn’t fair as I paid for bigger room so even only myself came I still deserve the original room, or if he wanna save the place for new booking he should confirm with me if I allow him to do so. And he wasn’t nice to me as other 2 receptionists I met the next day. I kept the smaller room and didn’t ask to change because I arrived around 10pm & felt exhausted and took like 15mins to come back the reception cuz there is only one lift. But when I do check out I already mentioned - not to claim back anything but would like to improve things if in future I have chance to come back here as I normally booked in last minute and choose a place depending on prices + location I booked with Zedwell in London couple times but normally I stayed in Piccadilly Circus and always happy as clean nice room, good location closed to china town, multiple lifts don’t have to wait long, check in check out system very easy to use but receptionists always happy to help which is a big thanks

The location is very convenient, but if you arrive early, you are not allowed to leave your luggage, unless you pay £15 each luggage. Check in at 3pm and check out at 10am. That’s not good.. the room is super small. And without any toiletries beside 2 towel.

the hotel was nice with a different underground vibe, unfortunately the rooms were smaller than the photos, the location was awesome. In general our stay was good.

Customer service was exceptional and employees Janos & Saurabh were both helpful and kind. The hotel room is quite spacious for a pod, with high levels of cleanliness. Located in a central, convenient area. This is the ideal place for solo travellers that are looking for a relaxing place after a long day exploring.

This was my second time living here. My flight from the Netherlands was delayed, and I arrived in London a bit late. I was exhausted, and I could not catch the last train to my home. So, I chose to stay one night in London, and I chose to live here because the location was perfect and convenient to get around the centre of London. And also, my first experience living here really fascinated me. It is not recommended for people who do not waste time waiting for a lift, and every room does not have a window because the hotel is underground.