Neya Lisboa Hotel

Ulasan Neya Lisboa Hotel

Neya Lisboa Hotel

R. de Dona Estefânia 71 75 75 77, Lisbon, Grande Lisboa, 1150-132, PortugalLihat Detail Hotel
Neya Lisboa Hotel
Neya Lisboa HotelNeya Lisboa HotelNeya Lisboa Hotel
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Neya Lisboa Hotel

8.9/10
Luar Biasa
125 ulasan
Ulasan terverifikasi
Lokasi8.8
Fasilitas9.0
Layanan8.8
Kebersihan9.0
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Semua ulasan(125)
Ulasan positif(23)
Ulasan dengan foto/video(3)
Pengalaman menginap terbaik!(10)
Bersih dan rapi(6)
Buruk(2)
Lam Yiu Ting
Kamar Standard Double
Check-in Apr 2025
Bepergian dengan teman
7 ulasan
7.0/10
Diposting pada 24 Mei 2025
The hotel is somewhat distant from all metro stations. If you have large luggage, navigating the pebble-paved streets can be quite challenging, so taking an Uber or taxi is highly recommended. Upon arrival, we enjoyed delicious welcome desserts in the room. The amenities include a kettle for boiling water and a complimentary bottle of water. But no tooth paste, tooth brushes or slippers are provided. The water pressure in the shower was weaker than I’d prefer, and the bathroom sink counter is too small, making it difficult to place items. Handwashing often resulted in water splashing everywhere. On the positive side, the bed was very spacious, which we greatly appreciated. Luggage storage is free. Luggage is kept in the luggage room and have to wait for the staff to open the door to get the luggage. There are sometimes only 1 staff in the front desk and if you are in a hurry and if no one happens to be in the reception area, you may have to prepare more time for this. We have waited around 10 mins.
Terjemahkan
Tanggapan dari Properti: Dear Lam Yiu Ting, We regret that your experience did not fully meet your expectations. Every day we try to provide quality services and experiences, so we regret that you did not feel the same from us. Internally, we will make sure that the situation you reported is discussed and resolved as soon as possible, with a view to our continuous improvement. On behalf of the whole team, we apologise for what happened. Rúben PereiraFront Office Manager
Tamu
Standard Twin Room
Check-in Mei 2025
Keluarga
3 ulasan
10/10
Fantastis
Diposting pada 14 Jun 2025
Thanks Mr. Ali for his great assistance and service that provided during our stay at Lisbon !
Terjemahkan
Tanggapan dari Properti: Dear Guest, It is with great honour and affection that we share your words with our teams, a reflection of the effort they make every day to build quality experiences. We hope we have fully met your expectations and look forward to your next visit! Rúben PereiraFront Office Manager
Evelyn
Standard Single Room
Check-in Sep 2024
Traveler solo
15 ulasan
10/10
Fantastis
Diposting pada 2 Nov 2024
Small room but well equipped. Location is great , you can walk to most of the places. Breakfast is awesome!
Terjemahkan
Tanggapan dari Properti: Dear Evelyn,On behalf of the entire team, we are truly happy that you found the comfort and tranquillity you were looking for. Travelling can be very tiring, so at NEYA Hotels one of our biggest concerns is that you find a space that allows you to rest, relax and even enjoy your own company.We are very grateful for your preference and hope to see you again soon!Rúben PereiraFront Office Manager
Fatih Barin
Standard Twin Room
Check-in Agt 2024
Traveler solo
1 ulasan
10/10
Fantastis
Diposting pada 10 Sep 2024
it was amazing experience. expecialy receptionist gentleman i dont remember his name, i think he is spanish. thank you somuch
Terjemahkan
Tanggapan dari Properti: Dear Fatih Barin,It is with great honour and affection that we share your words with our teams, a reflection of the effort they make every day to build quality experiences. We hope we have fully met your expectations and look forward to your next visit! Rúben PereiraFront Office Manager
Maddi McDougall
Kamar Standard Double
Check-in Mei 2024
Pasangan
6 ulasan
9.0/10
Sangat Baik
Diposting pada 20 Jun 2024
Clean rooms and friendly service. Little bit of a walk to the centre of the city and hilly so if you are not into walking perhaps not the location for you.
Terjemahkan
Tanggapan dari Properti: Dear Maddi McDougall,Thank you for the kind words about our rooms and service. We regret that you found the hotel's location inconvenient for the purposes of your visit to the city. However, we would like to inform you that there are frequent bus services in the vicinity of the hotel, allowing you quick access to the historic city centre. In future situations, we suggest that you consult the Reception team, who are available 24 hours a day to help you with any queries you may have. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
Mikalay
Standard Twin Room
Check-in Nov 2024
Keluarga
14 ulasan
10/10
Fantastis
Diposting pada 8 Des 2024
Bardzo dobry hotel.
Terjemahkan
Tanggapan dari Properti: Dear Mikalay,We are very proud to read your comments and share them with all our teams. We believe that your comment is a reflection of what we believe was an experience that lived up to your expectations. At NEYA Hotels we endeavour every day to promote quality experiences and services, with the aim of creating happy memories, so we are delighted to have provided you with just that. On behalf of the entire team, we thank you for your preference and look forward to your next visit. Rúben PereiraFront Office Manager
ANUJA PRADEEP
Kamar Standard dengan Tempat Tidur Tambahan
Check-in Jan 2024
Keluarga
3 ulasan
10/10
Fantastis
Diposting pada 2 Mar 2024
Lovely hotel. The staff was very helpful.
Terjemahkan
Tanggapan dari Properti: Dear Anuja Pradeep, The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
WongShirley
Kamar Standard dengan Tempat Tidur Tambahan
Check-in Jun 2023
Keluarga
1 ulasan
3.0/10
Diposting pada 9 Jul 2023
Not recommended this hotel not honest to accept Trip.com vouchers description for payment for 3 adults, as impolite staff excuse only one person reservation, hotel need me to pay 25 Euro each person X2 each night each room. The extra cost now settled with Trip.com
Terjemahkan
Tamu
Kamar Standard dengan Tempat Tidur Tambahan
Check-in Jun 2023
Keluarga
2 ulasan
4.0/10
Diposting pada 8 Jul 2023
NOT recommended as hotel not honest when I check in, staff need me to pay two extra cost of my family members at 25 Euro each room each night just excused I have only reserved one person through Trip.com (my vouchers noting that costs cover all 3 persons). Trip.com failed to liaise with hotel staff and Trip.com agreed refund me back about 70% of total cost that but I disagree that I still negotiate 100% when I am back to UK.
Terjemahkan
sunshinecarey
Standard Twin Room
Check-in Mar 2025
Pasangan
2 ulasan
10/10
Fantastis
Diposting pada 3 Mei 2025
酒店位置很方便，早餐豐盛，房間乾淨舒服，性價比高。
Terjemahkan
Tanggapan dari Properti: Dear Sunshinecarey, The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager
CHOI38
Standard Twin Room
Check-in Jul 2025
Traveler bisnis
23 ulasan
10/10
Fantastis
Diposting pada 6 Agt 2025
숙소 시설 깨끗하고 직원분들이 친절합니다 편하게 쉬다 다른 지역으로 이동합니다
Terjemahkan
Egidio Pasquariello
Standard Twin Room
Check-in Des 2024
Lainnya
1 ulasan
10/10
Fantastis
Diposting pada 4 Feb 2025
Hotel eccellente, ubicato in centro della città, ma io non ero in visita a Lisbona.
Terjemahkan
Tanggapan dari Properti: Dear Egidio Pasquariello,We are very proud to read your comments and share them with all our teams. We believe that your comment is a reflection of what we believe was an experience that lived up to your expectations. At NEYA Hotels we endeavour every day to promote quality experiences and services, with the aim of creating happy memories, so we are delighted to have provided you with just that. On behalf of the entire team, we thank you for your preference and look forward to your next visit.Rúben PereiraFront Office Manager
Abdel64
Standard Twin Room
Check-in Jun 2025
Pasangan
2 ulasan
6.5/10
Diposting pada 26 Jul 2025
Nichts Besonderes. Mitarbeiter sind bemüht.
Terjemahkan
Tanggapan dari Properti: Dear guest, We regret that your experience did not fully meet your expectations. Every day we try to provide quality services and experiences, so we regret that you did not feel the same from us. Internally, we will make sure that the situation you reported is discussed and resolved as soon as possible, with a view to our continuous improvement. On behalf of the whole team, we apologise for what happened. NEYA Hotels Team
Tuiaara E
Standard Twin Room
Check-in Jan 2025
Pasangan
4 ulasan
10/10
Fantastis
Diposting pada 7 Apr 2025
Номер чистый, комфортный, хорошая шумоизоляция. Нам все понравилось.
Terjemahkan
Tanggapan dari Properti: Dear Tuiaara E,On behalf of the entire team, we are truly happy that you found the comfort and tranquillity you were looking for. Travelling can be very tiring, so at NEYA Hotels one of our biggest concerns is that you find a space that allows you to rest, relax and even enjoy your own company. We are very grateful for your preference and hope to see you again soon!Rúben PereiraFront Office Manager
Павел Ру
Standard Twin Room
Check-in Sep 2024
Bepergian dengan teman
60 ulasan
10/10
Fantastis
Diposting pada 3 Nov 2024
Всем понравилось. Хороший отель брали сразу 5 номеров. Хорошее расположение.
Terjemahkan
Tanggapan dari Properti: Dear Павел Ру,The location of our Hotel was conceived with the love and respect we have for the city of Lisbon and its cultural legacy, based on the reconstruction of historic spaces and meeting the needs of the present and the future, adopting a responsible attitude towards nature. On behalf of the whole team, we hope that your stay allowed you to easily explore the city streets, our beaches and get to know the typical spirit of the Portuguese people. Thank you for your preference, we hope to see you again soon!Rúben PereiraFront Office Manager