In three weeks of travelling in Portugal this was the most expensive hotel we stayed in- a splurge for our last two nights. What a disappointment. It is nothing like the photos and very definitely only a two star hotel. The lobby area is utilitarian and unwelcoming. Reception staff are not welcoming at all. The lifts stop on a mezzanine level so you have to carry your luggage up stairs. The rooms are in poor condition with damaged walls, airconditioning not working, outside metal shutters removed from windows and only sheer curtains meaning the room is not dark, tea and coffee facilities not provided as advertised. The rooms are very noisy with only single glazing onto a very busy road. It is a long way to the metro and the cobblestones are very bad in this area wreaking havoc on suitcase wheels. There is nothing romantico at all about this property.
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