Verified traveler
6 September 2023
We initially booked 5 rooms. Only ending up needing 4 rooms. The hotel refused to refund my additional room. Extremely disappointed. We were planning on staying once a year, every year from now on. Since they wouldn’t refund my room I will be seeking other options. I would think spending $1,100 each stay would be enough to waive one room. I guess not. Bad business on their part! On to a new place
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