Hotel dekat Area perbelanjaan Stonegate, York

Fantastic stay at The Grand. We had booked a suite but it was not one of the modernised rooms like we had hoped for. We went to reception and was greeted by India who kindly gave us options of 2 other rooms to move to and let us view both before choosing. The room we picked was fantastic, so modern, comfortable and even had kitchen facilities which was an added bonus. It was lovely to sleep in such a comfortable bed and not be disturbed by any street noise or noise from other guests. We went out for dinner and was surprised to come back to see we’d had a turn down service and little chocolates left on the pillows. Just little touches like this make you want to return and recommend to others. We would definitely stay here again, the service from all staff, but especially India, was fantastic!

On the surface, this cozy place is probably a good bet for a stay in York. It's just enough outside of the city center to avoid all the tourists, but close enough to walk right in. The reservation process was great and the price is good. It's supposed to be a 4 star hotel and, in many senses, it lives up to that status. The staff is excellent. The food and coffee is very good and everyone is very attentive. The rooms are immaculate (heated bathroom floors are amazing!) and the amenities are great. That all said, there are some issues . Often the staff cleans the front area in the middle of the afternoon, which is a rather inconvenient time to clean as it is disruptive to the guests. Though the summer would be different, it was in the low 40's when we were there and heating in the lobby doesn't seem to be a priority for the hotel. We had to have someone set up a space heater for us in the tea room so we could stay warm, which was a bad look (tacky) for them. The biggest issue, however, we that they held a wedding event on the second say we were there. While it's completely understandable for hotels to host events, this particular location is ill suited to do so given the noise level of the event and the small quarters of the hotel. They had a live band, which sent the music to most of the rooms, making sleeping nearly impossible. Though they did move our room, we still heard the band, who played until almost midnight. Having a bunch of wedding guests being loud all lover the hotel also didn't help. The staff agreed with my assessment, which was to either not have events at all or, if they do, block out the rooms from being rented since it is impossible to merge the hotel with an event space. it's just too small. Ultimately, they need to make a decision about who they are as a brand, event space or 4 star hotel. I'd pitch they choose hotel because that is what it really is.

Incredible hotel with the friendliest staff! The room was immaculate with a very comfy bed, service from all staff was faultless, and location is just a short walk from the city centre. I would recommend this hotel to anybody staying in York, whether for business or pleasure!

一棟小別墅，房間整潔乾淨，很温馨安靜，服務很好很熱情，我們住3樓，沒有電梯，行李箱都是店家幫拿上房間的，停車也算方便。周住環境不錯，出行也方便，沿河邊步行20分鐘邊觀景過走很快就到達鬧市區的旅遊景點，唯有早餐很貴。一天兩晚還算是愜意的體驗吧。

Excellent stay. The hotel is ideally located if arriving by train. We arrived in the morning and were pleasantly surprised that we were able to check in early as our room was ready. Our room was spacious, clean and comfortable with a roomy walk in shower. The only thing that would have improved it would have been some drawer space as it only has hanging space in the wardrobe. All the staff were helpfull and friendly. We had an evening meal and breakfast during our stay and both were excellent. We also made use of the leisure facilties during our stay. Overall would highly recommend and if we visit York again would definitely stay at The Milner.

Safestay in York is an excellent place to stay, especially if you arrive by train. It is a few minutes' walk from the station, and also very close to all the major attractions. We stayed in a room in the basement, and although it was not luxurious, it had everything we needed. The room was spacious and clean, and the bed was comfortable. There was a dehumidifier in the room, so no moldy, damp smell. Even though it was freezing outside, the radiator kept the room warm enough. The bathroom is quite small, though, and no bath mat was supplied for when you step out of the shower. The water in the shower did not get hot enough - it stayed lukewarm. The breakfast was good value for money, but it could get quite noisy when there were large groups of people. I also saw people taking all the fruit and extra yoghurts and croissants for 'takeaways'. The staff were friendly and very helpful. All in all it was a great place to stay and I would recommend it to anyone.

Room was good, loved that the leisure centre was open till late so could get time at the pool and jacuzzi even after sight seeing. Breakfast was great, nice continental selection, and a picturesque view from the restaurant. Staff were very friendly and attentive. A potential improvement could be the hot water control in the shower - ours was a Deluxe room with bath. The temperature was either scalding hot or ice cold - there was no in-between.

Hotel ini berada tepat di luar tembok kota York. Seharusnya hotel ini diubah dari rumah tua. Kami tinggal di townhouse dan rasanya seperti memiliki lantai kayu, jadi insulasi suaranya sangat buruk dapat mendengar suaranya. Tangga lurus yang sempit hanya ada satu sehingga menyulitkan untuk membawa barang bawaan. Ruangannya sebesar yang terlihat di foto, namun perabotan dan fasilitasnya terasa sangat mendasar. Apalagi di kamar mandi, jumlah air di shower sangat sedikit, kurang nyaman untuk mencuci rambut, dan perlengkapan mandi yang disediakan juga sangat rata-rata. Satu-satunya titik terang adalah tidak ada biaya parkir, tetapi tempat parkir tidak banyak. Walaupun variasi sarapannya tidak banyak, tapi rasanya lumayan enak. Kalau banyak orang harus antri.