Hotel dekat Lapangan Queen, Bristol

Front Desk Staff was Excellent - I raised a concern when a member of Miller & Carter Restaurant said the main restaurant was closing this was at 2045 and she tried and confined us to a table not of our choice we advised if that was the only table she could offer then we would not dine there - there was 3 of us. I informed the young lady at the front desk and she was understood and said she will speak as the restaurant was not closed.  I like the Grand Marriott it’s one of my Favourite Hotel the point above is not a negative review it’s to reiterate the Hotel Staff look after there Guests and are good listeners.

The hotel is close to the station so it’s convenient to explode the city and also visit Bath Spa. Views are marvellous and there are many amazing restaurants or coffee shops surrounded. Price is reasonable and the room is clean.

Beautifully and exceptionally clean hotel lobby and room but room decor was very cold and bland. Comfy bed, lovely shower and great range of products to use. We had a very good breakfast included in our stay and lots of choice. Atmosphere was very flat and depressing - no chatter or conversation from staff which was a shame - probably the constant depressing ‘music’ which was being played. Location was about a 10-15 min walk into Bristol which was fine for us as we love walking. The hotel overlooks graffitied waste ground and the ring road runs right next to it so no lovely views sadly. Most staff looked glum, no conversation or friendliness just bored young staff behind the bar. One lady at reception made up for all of them with her super-bubbly personality. Quite a few were on their phones - hotel was very quiet for a bank holiday. NO parking on-site but there is use of another nearby. Food was okay-to-good - nothing outstanding and quite expensive but only to be expected in a city hotel. Overall, it was worth the discounted price we got it for - definitely would have looked elsewhere if it had been full price.

Everything was fine except the ac heating was not working even it is adjusted to 30 degrees it was cold as winter so had to put on my coat. The room was clean but there were hairs on the towel and inside the sink. Apart from these the reception staff was so friendly and helpful. Thank you!

The rooms were lovely ,nice and clean ,the beds were very hard but it was OK for 2 night.air con in rooms witch is really nice in this weather . The hotel is a really posh hotel ,the reception and bar is a very smart looking place ,the staff are lovely and polite.

We had the loveliest time here the staff were so lovely and friendly. It was about a 30 minute walk into town and if you are travelling into town at rush hour walking is the best way as the traffic was pretty bad. The room we stayed in was beautiful and clean and tidy and we were blown away by the service from the staff it really was lovely infact I was shocked to find they were part of a group and not independent as it felt the kind of service you would get from an independent. The bar and restaurants were lovely and the building was so beautiful inside and out we had a really lovely stay toiletries were provided and they smelt beautiful. thanks so much we had a lovely time.