Ulasan Paradox Kunshan

I really like this hotel, it is already the third time I come here and for good reasons. It has a little something special then the regular tipical hotels offer. Like the nespresso coffee, or the soft comfy pillows for example. Positively to mention is the staff. Speak good English and very friendly, like Jessie or David Wei for example. David not only speaks very good English, but threw in a free upgrade for me which made me feel special. The suite of the hotel is very spacious and offer plenties. Highlight of this hotel, what I don't find anywhere else for this budget is the wellness area. Big pool, outstanding gym with TRX and body workout equipment. Best, however is the sauna with a cold plunge. A cold water plunge is almost impossible to find in other hotels, unless you are waaaaay in higher budget. So for those out there practicing sauna + cold plunge, this is with no doubt your choice.

I was pleased to have Luccia to help me check in this afternoon 20250110. She was helpful to offer me a lot of useful information.

Very good hotel experience,thanks Wendy that provided excellent hospitality.

It’s not the first time I stay in this hotel: - Convenient location; - Professional crew (special thanks to David Wei, working on front desk - very helpful); - Neat interior; - Big rooms with everything you need for comfortable staying; - Nice city view; - Room has a exercise bike, so no need to go to gym outside.

The hotel was very satisfied and David's service was very satisfactory

We spend New Year’s Eve on this hotel 2023, they were very welcoming and can speak English. The room is spacious and comfortable it has everything you need in a hotel room. They welcomed us with fruits which was nice. It very kids friendly and easy find from a subway (Xiuyi) about 370m. We had lovely time swimming, playing, taking pictures and eating good food🎊🎆🎉🤗.

It was pretty clean, comfortable, excellent customer service, enjoyed the indoor pool and gym, it was perfect.

nice hotel and best hamburger in room service. I will visit again.

The people in the hotel was very nice and helpful I want to say thank you to them ( miso liu, lucia, fry) it was a really nice stay

Went on a national holiday with my mom and twins. Aaron attended us to right away and he even assisted us with our luggage to our room. The kid’s room was nice and had enough room for my two toddlers to play. Since it was a holiday, the Riverside Restaurant was a tad bit crowded. Despite the number of people, we were attended to by the staff and was given two high chairs that we need. They also replenished food and drinks on time. All in all, it was a pleasant stay in Paradox hotel. Their customer service is superb.

ms. Nora has provided excellent service. many thx!

Room has a bad smell, might be coming from the pipe or there was another door inside the room which is locked. The glass door of Bathroom is broken so that water will come out during shower.

Maggie is nice and helpful

great hotel. Amazing breakfast just little far from city but great breakfast