Ulasan Grand Bravo Guilin

Great hotel in a great location , the hotel interior it’s astonishing, the staff is friendly and the check in is quite fast. However the food is quite average.

It's a great hotel with professional and kind staffs.

This is an absolutely beautiful hotel. As a solo traveler, I do feel that it’s good for one night to experience that design and pampering space. There are bus tour groups which go there and seem to work well with the KTV, Buffet meals, and lounging areas. From my trip, I stayed for two days after the Chinese Qixing Festival. It was really nice to arrive and have access to the teatime snacks and desserts as well as the wonderful architecture and furniture design. The outdoor pool is nice, however the indoor pool charges 50 yuan because they offer drinks and snacks. The only drinks and snacks they offered were juice boxes and some fruit. One employee told me that there were cocktails available. The exercise room and yoga room were set up very nice. The shower rooms very clean. I would not pay for the indoor swimming pool in my opinion based on the drink/snacks. The bar that is advertised from some user photos does not exist. Some employees said it was open, others said not. Management can communicate that better, as a lush hotel should have a solid lounge. The tea lounge does not have any alcohol drinks available, but rather decoration of wine bottles. The design is gorgeous though. One employee told me that they ran out of alcohol due to holiday, and another employee told me that there was a bar open which really was not. I simply went to get my own spirits when I wanted a cocktail (made in my room). Other than that, everything in the hotel was fine. My room was really lovely with the exception of the fact that you cannot go out on the balconies and there is a smoke smell from the carpet. The hotel gladly gave me a an air purifier to help alleviate the smell. My opinion is that the power should be sat on before a guest checks into their room. I had to change the filter over the two days. It did not appear that the KTV was open (maybe epidemic), I decided to go hang out in town, but enjoyed the Victorian flair when relaxing. Overall, the comfort, bathing, and relaxation was great. The breakfast is really delicious, and the service of the employees all around was impeccable despite the fact that they could not offer all of the amenities. It seems an OK place for families/photos as well since the property is unique. The 50 yuan for tea time was probably the most valuable, and the room service staff are detailed. The butler/reception very professional, Ayi staff amazing. Transportation quite easy.

I thoroughly enjoyed my stay at this hotel from the beginning. When I arrived the staff were super helpful and polite from the minute I stepped out of my taxi. The staff at the front desk were very polite and efficient and the receptionist also upgraded my room for a room with a better view. They could barely speak English but went out of their way to use a translator to ensure that I understood what was going on. When I got to my room, it was beautiful and matched the theme of the hotel which is a fusion af antique and modern. When the receptionist entered my room, he instantly got a strong cigarette smoke smell and immediately offered to get it fixed. The buffet dinning area was well set up and offered a wide array of dishes, drinks, pastries and desserts. I ate dinner which was an added cost of 99rmb which is reasonable considering the huge variety of food that was offered. The breakfast was just as good as it also had a huge selection of food. The location of the hotel was great as it was very close to downtown and the surrounding area was lovely to go walking. The hotel also offered in house entertainment every day which was a huge plus. I'm very pleased with my stay at the Grand Bravo.

Misleading advertisement in the pictures on the App. Outdoor pool is closed already in October even if the temperatures exceed 35 degrees celsius. After asking at the reception for the reason. Answer of the hotel:,, The pool is closed because of to low temperatures, but you can use our indoor pool for an extra fee”. Really a pity because I especially booked this place because of the pool. This should be especially pointed out on the app to avoid inconveniences and to not mislead any guests.

Our initial impression was not great when we were refused entry unless we could show our passports, entry stamps, green code, travel code and covid tests while wearing masks, but Chinese guests werent checked at all. On our first morning my friend found a cockroach in her coffee, she was told that she must have put it there, no apologies. They advertise an outside pool, but we were not allowed to use it. The room itself is very nice, but the TV didnt work and we were just told “sorry” without fixing it. Breakfast is ok, not great, but not bad. inside swimming pool is nice and attendants are super friendly. All in all I would not stay again, but not the worst experience I have had.

好评。zzzzzzzzzz

酒店設計風格很有個性，外面中式裏面歐式，大堂寬敞明亮，設施完善，有室內外泳池和健身房。前台服務員小杜，青青服務專業熱情有禮貌，以上。訂的親子房，房間整潔乾淨，早餐中西式都有，西式居多能滿足大部分人的口味。總體住下來很滿意，性價比高，推薦[強][強][強]

酒店寬敞明亮，設施完善，有室內外泳池和健身房。前台服務員小杜，服務專業熱情有禮貌，房間整潔乾淨，且安靜，早餐中西式都有，西式居多能滿足大部分人的口味。剛到酒店那天，還有特價下午茶活動，性價比還可以。總體來説是一次不錯的入住體驗，沒有踩坑，不錯👍

前台的工作人員小杜，青青服務態度非常友好熱情，尤其表揚小杜主動為升級了房間。房間整潔，早餐品種多樣，酒店整體評價很好，推薦給大家入住體驗看看。

酒店位置優越交通便利，離市中心不到10分鐘車程。設施齊全，房間乾淨整潔，住得很舒服。前台人員小杜，青青服務都很好，很主動，熱情。早餐不錯，品種多，個人覺得性價比蠻高。

正好趕上降温，結果房間空調是壞的，客房服務人員説沒有辦法，衹能關掉，維修師傅檢測了一下説確實壞了，衹能幫忙配一個電暖器，電暖器噪音大一晚上吵的沒睡好。早餐種類也不多，好多都是重複擺放的，口味一般。

管家青青熱心用心周到的服務，給我們感受入住酒店的温暖，她業務能力也很到位，幫我安排的房間景觀很好，我們人很多她都幫我們安排在一起，特別方便，小杜也挺好，酒店很大很氣派，景觀也很好，非常推薦，下次有機會一定再來

很早就提前訂了房，我想麻煩工作人員幫安排佈置一下房間（放卡片，放鮮花），打電話到前台管家青青接到電話，我告訴她我的要求，她義不容辭的答應了我，然後在我們入住前幫我安排佈置好，房間提前查房取電，青青姐真的特別的貼心和用心，前廳經理小Q也特別配合青青姐幫我們安排好卡片，房間景觀很漂亮安排得很好，特別愉快的一次入住體驗，下次有機會再來，很推薦